Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Reviews from Web
Great rates and Jim was great to work with
Reply from Jim Koops
March 19th, 2026 04:26 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Mason was highly recommended by a family member and he did surpassed expectations. Mason was very responsive, helped us understand the process, and provided answers and resources to any question or concern we had. We would recommend him and...
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Reply from Mason Maurer
March 19th, 2026 04:21 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
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Maria Labie - Northpointe Bank
Maria Labie - Northpointe Bank has received a review with 5 star rating from Serena M
Reply from Owner
April 3rd, 2026 02:59 PM
Serena I wish you and your family the best Easter holiday - lets have that lunch in April or May
must happen : ) I appreciate you!
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Maria Labie - Northpointe Bank
Anywhere Maria goes I will go anytime I need a loan!
Reply from Maria Labie - Northpointe Bank
March 12th, 2026 03:51 PM
Thank you - you are the GOAT !
I think Surveys like this fail to provide the qualitative data needed to effectively judge the process and employees. Zack was great even when things got tough. There were more than few complications with my process due to some...well ...lets...
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Reply from Zack Maurer
March 19th, 2026 01:52 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
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Northpointe Bank - Grand Rapids, MI
Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from Jill&David W
Ben is a great communicator and very organized
Reply from Benjamin Adams
March 19th, 2026 01:06 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Tiffany was very helpful, informative, and answered all of my questions. She is great!
Reply from Tiffany Ressetar
March 19th, 2026 01:01 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
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Northpointe Bank - Providence
Northpointe Bank - Providence has received a review with 5 star rating from Molly F
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Justin Conrad - Northpointe Bank
Justin was knowledgeable and explained everything along the way . He was readily available for any questions we had during the process. Justin was able to get us to close quickly and in a timely manner!
Reply from Justin Conrad - Northpointe Bank
March 12th, 2026 03:48 PM
Thanks Molly! I am so Happy for you and the family....CONGRATS!
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender