Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Reviews from Web
I have used Dustin many times in the past and is nothing but top notch.
Reply from Dustin Steele
March 20th, 2026 12:16 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
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Northpointe Bank - Providence
I would give zero stars if I could. Their “professional lender” Joshua Racicot blatantly lied claiming his client was “clear to close” then was manipulative and deceitful until their regional vice president Zachary got involved who was zero...
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Great experience overall!
Reply from Dustin Steele
March 20th, 2026 01:56 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Timothy was very responsive and provided explanations to my questions!
Reply from Timothy Tusing
March 20th, 2026 05:53 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
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Jim Van Law - Northpointe Bank
Jim Van Law is the best in the business.
Reply from Owner
March 17th, 2026 12:37 PM
Mike, thank you for your kind words. Appreciate you taking the time to post this review.
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Jim Van Law - Northpointe Bank
Jim Van Law was great to work with. He put together a great offer and was always available. I look forward to doing future business with Jim.
Reply from Jim Van Law - Northpointe Bank
March 17th, 2026 12:38 PM
Michael, it's great to hear that you had a positive experience. I also look forward to working with you again in the future. Thank you for sharing your experience!
John Dziedzic - Northpointe Bank has received a review with 5 star rating from James M
Chad went above and beyond to make us feel like our time and business was catered to and appreciated.
Reply from Chad Paris
March 19th, 2026 09:30 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Northpointe was the only lender that could close on Harbor Lights! We almost gave up, but Dan and his team pushed through for us and made our first home purchase a success!! 10/10 recommend!
Reply from Dan Bardenhagen - Northpointe Bank
March 12th, 2026 06:51 PM
Thanks Kahea! so glad we could get it across the finish line for you and thanks for hanging in there with us and trusting us to get it done. Aloha!
Brandon is a well versed loan officer who was a pleasure to work with. Communication was prompt, and comprehensive. I would not hesitate to recommend him.
Lisa was also excellent in her role.
Great team work.
Excellant customer care.
Reply from Brandon Meier
March 19th, 2026 04:44 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender