

Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Reviews from Web
Very informative and helpful. this was my first home perches and Jim and the whole team answered all of my questions with no judgment
Reply from Jim Van Law - Northpointe Bank
September 20th, 2026 06:50 PM
Josh, I'm glad to hear that you found the process informative and helpful during your first home purchase. Enjoy your new home!
closed house
Reply from Rob Cowley
September 26th, 2026 05:10 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Tyler and his team were great! They were on top of everything, efficient and communicative. the process to submit documents was easy and they set good expectations. Would absolutely work with him and his team again!!
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Reply from Tyler Jenkins - Northpointe Bank
September 21st, 2026 01:16 PM
Heather - it was an honor to work with you and Amos! What a cool spot for him to call home while he's at college!
has always been great to work with and look forward to ou
Reply from Gina Marshall
September 19th, 2026 04:13 PM
Thank you Michael! I always appreciate working with you.
Theri was amazing to work with! She made the loan process smooth, easy, and much less stressful. She was helpful, responsive, and made sure everything was taken care of along the way. I highly recommend Theri to anyone looking for a great loan...
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Reply from Owner
September 25th, 2026 09:16 PM
Your review has me all in my emotions! I love what I do and getting to work with people like you and be a part of a long journey of making a dream come true is my biggest reward. Congratulations!!!
I had an amazing experience working with Theri! She was professional, personable, knowledgeable, and truly went above and beyond throughout the entire loan process.Theri was incredibly patient with all of my questions and always took the time...
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Reply from Theri Isaacs - Northpointe Bank
September 19th, 2026 01:28 PM
It was absolutely my pleasure to go through this journey with you. I am so happy for you and appreciate you picking me. I wish you many happy years in your new home.
Marissa was great to work with and I know she worked very hard to get everything done. I was disappointed just with the UW decision to not allow us to process the loan as we had initially discussed but it eneded up eventually working out although...
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Reply from Marissa Hensley
September 28th, 2026 12:03 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Jesse is the easiest to work with and was readily available for any and all questions we had! He is also very knowledgeable and was able to help us through all of our needs!
Reply from Owner
September 29th, 2026 12:26 PM
Cecilia, thank you for your kind words. I'm glad I could be readily available and assist you with your questions and needs. At Northpointe Bank, ensuring a smooth and supportive experience is always our goal.
Jesse is the easiest to work with and was readily available for any and all questions we had! He is also very knowledgeable and was able to help us through all of our needs!
Reply from Jesse Cronen - Northpointe Bank
September 21st, 2026 08:42 AM
Cecilia, thank you for your kind words. I'm glad I could be readily available and assist with all your questions during the process. It's great to know that my knowledge was helpful in meeting your needs, and I truly enjoyed working with you...
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Great experience
Reply from Theri Isaacs - Northpointe Bank
September 18th, 2026 08:00 PM
Thanks James! It was a real pleasure working with you! Congratulations!
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender