Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Reviews from Web
Communication was timely and proactive, Response time to questions was great, Very competitive fees
Reply from Brett Foster - Northpointe Bank
September 21st, 2026 01:37 PM
I'm pleased to hear that you appreciated the timely and proactive communication, Leonard. It's great to know that the response time and competitive fees met your expectations. Thank you for choosing Northpointe Bank for your refinancing needs....
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Ben was very helpful, we appreciated his input and would use him for future purchases
Reply from Benjamin Adams
September 28th, 2026 01:31 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Beth and her team were so responsive, really happy
Reply from Beth Brandt - Northpointe Bank
September 21st, 2026 04:44 PM
I'm glad to hear that you were happy with the responsiveness of my team and me, Lois. We always strive to provide great service at Northpointe Bank.
Theri and her team were great to work with. Very responsive and on top of it.
Reply from Owner
September 25th, 2026 09:13 PM
Thank you Louis! Congratulations!
Lindsay worked so hard addressing my concerns and working with her great team to get me approved. I was originally in contact with another Lender and got quite a way in the process but I felt the Northpointe team had my best interests at heart...
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Reply from Lindsay Ratterman - Northpointe Ban...
September 22nd, 2026 04:50 PM
Donna, this means so much. It has been such a pleasure being able to assist with your purchase and it was truly an honor. Thank you for the opportunity! Please don’t hesitate to reach out for anything!
Christian and his team made the refinancing process so easy for us. They were always in communication to make sure we had all of our documentation ready. He took time to talk everything over on the phone so we felt comfortable moving forward....
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Reply from Christian Durland
September 28th, 2026 12:51 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Christian was very easy to talk to. He and his team made our refinance a streamline process.
Reply from Christian Durland
September 28th, 2026 12:48 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
It was an easy transaction.
Reply from Beth Brandt
September 21st, 2026 04:45 PM
I'm pleased to hear that your transaction was easy, Kerry. I'm glad I could assist you at Northpointe Bank.
Dirk was awesome, he responded anytime I texted him and was great to deal with. The construction person who provided us the final meeting with my contractor was not well versed on discussing questions and the their answeres were not accurate....
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Reply from Dirk Roskam
September 28th, 2026 08:30 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Dustin and my realtor did amazing. it was such an easy process
Reply from Dustin Mistelske - Northpointe Bank
September 21st, 2026 02:41 PM
You were so wonderful to work with!!!! Beyond happy for you and your new home :)
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender