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Northpointe Bank - Grand Rapids, MI in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Overall Ratings
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5 Star
96%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • R
    Rayray G
    Posted on March 15th, 2026 03:54 PM
    Jeff Morgan - Northpointe Bank has received a review with 5 star rating from Rayray G
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    Brady Johnson - Northpointe Bank
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    Rachael G
    West Valley City, UT
    Posted on March 15th, 2026 03:53 PM
    Brady and his team were very helpful and walked is through the process while educating and supporting throughout.
    Reply from Brady Johnson
    March 23rd, 2026 02:02 PM
    Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
  • R
    Rachael G
    West Valley City, UT
    Posted on March 15th, 2026 03:53 PM
    Brady and his team were very helpful and walked is through the process while educating and supporting throughout.
    Reply from Jeff Morgan - Northpointe Bank
    September 16th, 2026 01:18 PM
    Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
  • D
    Drew B
    Posted on March 15th, 2026 03:51 PM
    Thomas is knowledgeable, efficient and made the process quick and easy. Highly recommend!
    Reply from Owner
    March 17th, 2026 04:43 PM
    Drew, I appreciate your continued support and glad that my Team and I could help you with another successful closing! If you ever need anything, please reach out.
  • A
    Andrew B
    Safety Harbor, FL
    Posted on March 15th, 2026 03:50 PM
    Thomas is knowledgeable, efficient and has made the entire process easy. Highly recommend!
    Reply from Thomas Tara - Northpointe Bank
    March 17th, 2026 04:41 PM
    I appreciate your recommendation and am glad I could make the process easy for you, Andrew. It was my pleasure to assist you, and I’m thankful for the opportunity to be a part of your journey with Northpointe Bank. If you have any future inquiries...
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  • H
    Heather B
    Louisville, KY
    Posted on March 15th, 2026 01:48 PM
    My husband took care of everything and when I did meet Chris he was kind and amiable. There was an issue with the process being delayed and Chris is helping to rectify that.
    Reply from Chris Bauman
    March 23rd, 2026 08:45 PM
    Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
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    Northpointe Bank - Grand Rapids, MI
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    Marilee U
    Posted on March 15th, 2026 01:44 PM
    Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from Marilee U
  • K
    Kerry U
    Sharon, CT
    Posted on March 15th, 2026 01:44 PM
    Robert was wonderful to work with. I wasn't always thrilled with all of the continual paperwork (not provided at one time). And I was not thrilled with the fact that I e-signed most of the documents and had to re-sign the same documents at...
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    Reply from Robert DiRusso
    March 22nd, 2026 01:44 PM
    I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
  • M
    Mary M
    Louisville, KY
    Posted on March 15th, 2026 01:29 PM
    Chad was very forward with the info, and worked the loan costs to get the rate where we wanted it.
    Reply from Chad Paris
    March 23rd, 2026 03:15 PM
    I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
  • P
    Prateek P
    Worcester, MA
    Posted on March 15th, 2026 12:16 PM
    Not all the documents that were required for the loan application were mentioned beforehand. There was a period of about 3 weeks when it wasn't clear to me if my loan would be approved by underwriting because the documents I was providing were...
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    Reply from Ian McLellan
    March 23rd, 2026 05:58 PM
    Thank you for sharing your thoughts, Prateek. I understand the importance of having a clear picture of the documentation needs and timeline during the loan process, and I'm sorry for any uncertainty you faced. While I'm pleased that my team...
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender