Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM(Open now)
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Brady Johnson - Northpointe Bank
Brady was always responsive to our calls, and explained details that helped us understand our loan and processes.
Reply from Brady Johnson
March 31st, 2026 02:54 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Brady was always responsive to our calls, and explained details that helped us understand our loan and processes.
Reply from Jeff Morgan - Northpointe Bank
September 16th, 2026 01:18 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
for
Brady Johnson - Northpointe Bank
Brady was great throughout the process! He always returned calls and andswered any questions we had!
Reply from Brady Johnson
March 31st, 2026 03:39 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Brady was great throughout the process! He always returned calls and andswered any questions we had!
Reply from Jeff Morgan - Northpointe Bank
September 16th, 2026 01:18 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Great as always
Reply from Jesse Cronen - Northpointe Bank
March 24th, 2026 01:08 PM
Thank you for your feedback, David. It's always rewarding to know that I could meet your expectations once again. If there's anything else I can assist you with in the future, feel free to reach out.
Jim was awesome to work with. Very fast to respond, very organized and kept the entire refinancing process smooth. He also is very transparent and easily offered me the lowest rate of multiple lenders without even knowing what other lenders...
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I stumbles across your company online and decided to give it a shot after a quick search of past user experiences. Jim answered my inquiry very promptly and came in at a lower rate (with mutiple options for flexibility) than the other 3 lenders...
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Reply from Jim Koops
March 31st, 2026 12:24 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
They are so Professional and they go out of their way to help you understand this process. I definitely recommend them.
I cannot recommend Timothy highly enough! From start to finish, he demonstrated an unmatched level of professionalism and a genuine commitment to client satisfaction.Because of my demanding work schedule, I often have to handle personal matters...
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Reply from Timothy Tusing
March 30th, 2026 09:42 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Super easy process, kept us informed during the whole closing process, would absolutely recommend!
Reply from Matt Howard
March 30th, 2026 03:34 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender