Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM(Open now)
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Reviews from Web
Overall very smooth and easy! Anton and team were always available for questions and helpful in guiding my decisiona. Would absolutely work with this team again
Reply from Anton Auth - Northpointe Bank
April 7th, 2026 06:56 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
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Northpointe Bank - Grand Rapids, MI
Absolutely HORRIBLE. Not only was this a nightmare loan with a terrible lender, but the bank does not let you pay principal online, they make you call in and waste tons of your time, they are horrible. If you do pay they don't apply it properly...
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Reply from Owner
March 31st, 2026 07:21 PM
Thank you for letting us know about your experience, your feedback helps us improve. Could you provide your contact information to ******************************* so we can look further into this? We set a high standard for ourselves, and are...
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Ian was fast, helpful, and got me going after a single phone call. End to end was easy and pleasant.
Reply from Ian McLellan
April 6th, 2026 05:15 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Lindsay was extremely helpful throughout the entire process, it was simple and expedited. We really appreciated her help, and couldn't be happier.
Reply from Lindsay Ratterman - Northpointe Ban...
April 6th, 2026 03:20 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
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Laurinda Conrad - Northpointe Bank
Thank you so much for all of your assistance through the process! You and your team made it as seamless as possible and Cobi and I couldn't be happpier with the outcome.
Thank you again!
Reply from Laurinda Conrad
April 6th, 2026 02:45 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Brett was incredibly helpful through the entire refinancing process. This was our first refi, and I had questions just about every step of the way. Brett made himself available by text, phone, and email pretty much any time to put my mind at...
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Reply from Brett Foster - Northpointe Bank
March 30th, 2026 07:06 PM
I'm grateful for your kind words, Samantha. I'm pleased I could support you throughout your first refinancing experience and answer your questions along the way. Being available by text, phone, and email is something I believe is important...
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not applicable thankw
Reply from Ian McLellan
April 6th, 2026 01:20 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Great experience
Reply from Jim Koops
April 6th, 2026 12:38 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Jim Koops is the best lender in the business! He is smart, knowledgeable, and hard working. I feel so lucky to have found him, and highly recommend him.
Jim Koops and Northpointe are the best lender. They are professional, efficient, have great tools, and offer the best loan package!
Reply from Jim Koops
April 6th, 2026 05:10 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender