Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Reviews from Web
Chris Henwood always delivers excellent customer service and makes sure to cover any questions and concerns I have
Reply from Chris Henwood
April 7th, 2026 08:39 PM
I really appreciate the feedback and am looking forward to working with you again.
Jim Koops - Northpointe Bank has received a review with 5 star rating from Ashna U
Best rate, efficient process
Reply from Jim Koops
April 7th, 2026 03:44 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
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Brady Johnson - Northpointe Bank
Brady and Jeff were always readily available and very very patient with answering my many, many questions. AIO is a great product, fitting my needs exactly. Excellent professionalism and very likeable people to deal with. I was also impressed...
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Reply from Brady Johnson
April 7th, 2026 03:36 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Brady and Jeff were always readily available and very very patient with answering my many, many questions. AIO is a great product, fitting my needs exactly. Excellent professionalism and very likeable people to deal with. I was also impressed...
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Reply from Jeff Morgan - Northpointe Bank
September 16th, 2026 01:18 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
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Brady Johnson - Northpointe Bank
Easy team to work with!
Reply from Brady Johnson
April 7th, 2026 02:13 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Easy team to work with!
Reply from Jeff Morgan - Northpointe Bank
September 16th, 2026 01:18 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Smooth and eficient process.
Reply from Ian McLellan
April 7th, 2026 01:35 PM
I really appreciate the feedback and am looking forward to working with you again.
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David Allen - Northpointe Bank
David is a pleasure to work
Reply from David Allen
April 7th, 2026 08:52 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Brett did a great job of explaining everything to first time refinancers. He was extremely prompt in responding to all of our questions as well. Thanks Brett!
Reply from Brett Foster - Northpointe Bank
March 31st, 2026 03:25 PM
It's great to know that I could assist you as a first-time refinancer by clearly explaining everything. Prompt communication is important, and I'm glad I could answer all of your questions swiftly. Thank you for choosing me for your refinancing...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender