Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Reviews from Web
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Paul Salcone - Northpointe Bank
It was a relatively painless process and I liked that. ;)
Reply from Paul Salcone
April 7th, 2026 01:59 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
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Maria Labie - Northpointe Bank
Maria supported and educated me throughout the entire process and helped me get the best loan to reach my goals! She is knowledgeable, professional, and a joy to work with! Always positive and finding solutions. Maria is the best! 10/10 recommend!!!...
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Reply from Maria Labie - Northpointe Bank
March 31st, 2026 01:43 PM
Jessica you are an example of measured diligence, tenacity & inspiration. Anyone can talk about their dreams, you are a boss and took charge of your future. Thank you for the honor of supporting you and sharing a glimpse of your mind, grand...
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Paul was great to work with. Explain everything to us in way easy to understand and was able to give examples in order to understand completely what the loan consisted on. He made us feel comfortable and we felt comfortable to ask questions...
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Reply from Paul Munsie - Northpointe Bank
March 31st, 2026 06:33 PM
Mayra - Thanks so much! It was great to be able to help you and your family. I will be here when you are ready again!
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Northpointe Bank - Grand Rapids, MI
Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from ANDREA S
Parker responded quickly and was helpful in explaining the process.
Reply from Parker Chitty
April 7th, 2026 01:07 PM
Andrea, I'm grateful for your feedback. I'm pleased to know that I could assist you and clarify the process effectively. If you have any more questions or need further assistance, don't hesitate to reach out. Thank you for choosing Northpointe...
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Jim Koops kept us inf at all times, even after hours. It's been a pleasure working with him at Northpointe Bank!
Reply from Jim Koops
April 7th, 2026 12:29 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
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Michael Quin - Northpointe Bank
Michael Quin - Northpointe Bank has received a review with 5 star rating from Jim U
Reply from Owner
April 6th, 2026 03:08 PM
I appreciate the great rating, Jim. If you have any thoughts you'd like to share or need assistance in the future, feel free to reach out.
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Michael Quin - Northpointe Bank
Was fast, professional and Mike was in touch with us throughout the entire process. Highly RECOMNEND!!!
Reply from Michael Quin - Northpointe Bank
April 6th, 2026 03:08 PM
I'm grateful for your positive words, Gina. It's wonderful to know that you had a smooth refinancing experience and felt well-supported throughout the entire process. Thank you for recommending my services—I truly appreciate it. If there's...
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was just an overall very smooth experience
Reply from Tiffany Ressetar
April 7th, 2026 12:16 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
I’ve worked with Chris three times now, and each experience has been excellent. He is incredibly knowledgeable, takes the time to answer all of my questions thoroughly, and makes sure no detail is overlooked. The entire process always feels...
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Reply from Owner
April 8th, 2026 03:44 PM
Thank you, Lauren for such a wonderful review! It is so rewarding to hear from my clients, especially my long-term clients, how our process and service was received. Thank you also for being such a loyal client.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender