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Northpointe Bank - Grand Rapids, MI in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
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Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
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Overall Ratings
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5 Star
96%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • A
    Armando M
    Shoreline, WA
    Posted on April 3rd, 2026 12:00 AM
    Ian is a great agent to work with, very responsive and patient with good answers to any questions I have. And his service extends beyond closing. He helped me after my mortgage was bought by another bank and now helped me again with refinance....
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  • D
    Damon S
    Mcminnville, TN
    Posted on April 2nd, 2026 10:44 PM
    Working with Brian again was a great experience. The last minute changes and closing reschedule was a Title Insurance issue & not anything to do with Brian or the team. Overall a pretty smooth transaction. No complaints from me.
    Reply from Brian McGuinness
    April 3rd, 2026 01:56 PM
    Thank you so much, Damon! I'm so glad that we could work with you and Vicki again on this refinance!
  • R
    Ryan R
    Posted on April 2nd, 2026 10:23 PM
    Jeff Prow - Northpointe Bank has received a review with 5 star rating from Ryan R
    Reply from Owner
    April 6th, 2026 06:50 PM
    I appreciate the positive rating, Ryan. If you have any further feedback or questions, feel free to reach out.
  • R
    Ryan R
    Falls Of Rough, KY
    Posted on April 2nd, 2026 10:23 PM
    Jesse and his team are great allies to have when financing or refinancing in today's unstable financial world.
    Reply from Jesse Cronen - Northpointe Bank
    April 6th, 2026 06:51 PM
    Ryan, thank you for your positive feedback. I'm glad to know that you consider my team and me reliable allies in today's fluctuating financial landscape. It's important to us to offer consistent support throughout the financing or refinancing...
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  • D
    David D
    Plymouth, MA
    Posted on April 2nd, 2026 09:10 PM
    Brett stayed in touch with some as rates fluctuated and was able to get me a great rate. He was very responsive throughout the process .
    Reply from Brett Foster
    April 7th, 2026 03:05 PM
    I'm pleased that I could assist you in securing a great rate, David. Staying in touch and keeping you informed as rates changed was important to ensure you had the best options available. I'm glad to hear that my responsiveness met your expectations...
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  • for
    Michael Quin - Northpointe Bank
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    Linda B
    Posted on April 2nd, 2026 08:15 PM
    Michael Quin - Northpointe Bank has received a review with 5 star rating from Linda B
    Reply from Owner
    April 6th, 2026 03:07 PM
    Thank you for the excellent rating, Linda. I appreciate your support and am pleased to have you as a client.
  • for
    Michael Quin - Northpointe Bank
    SFTP
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    Linda B
    Westford, MA
    Posted on April 2nd, 2026 08:14 PM
    Mike was knowlegable, friendly, and communicated in a timely and clear manner. He was great to work with!
    Reply from Michael Quin - Northpointe Bank
    April 6th, 2026 03:07 PM
    I'm pleased to hear that you found my service knowledgeable and clear, Linda. Ensuring timely communication and creating a friendly atmosphere during the refinancing process is always my aim. Thank you for your kind words, and I look forward...
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  • K
    Kyle K
    Sun Prairie, WI
    Posted on April 2nd, 2026 06:15 PM
    Clear communication and being easy to contact made the whole process painless!
    Reply from Timothy Tusing - Northpointe Bank
    April 2nd, 2026 06:24 PM
    Hi Kyle, Thank very much for the awesome review as this was very kind of you! I wish all the best!!
  • for
    Maria Labie - Northpointe Bank
    SFTP
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    Kelsey M
    Detroit, MI
    Posted on April 2nd, 2026 05:50 PM
    Maria and team were always available and were quick to reply to me. They answered my questions thoroughly and were very helpful and kind! They allowed me to easily expedite my closing with no issues.
    Reply from Maria Labie
    April 3rd, 2026 02:58 PM
    Kelsey we are so honored to be able to assist you. You could have chosen any bank to work with we are so grateful and honored you chose us. I can't wait to meet you! - Maria
  • J
    Jerry V
    Posted on April 2nd, 2026 05:46 PM
    Jim Koops - Northpointe Bank has received a review with 5 star rating from Jerry V
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender