Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
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Reviews from Web
Jim kept me up to speed through out the entire process!
Reply from Jim Koops
April 9th, 2026 05:47 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Jim was communicative throughout. He provided quotes quickly when I requested them and then after I applied he was very responsive to questions and helpful answering them.
Reply from Jim Koops
April 9th, 2026 05:08 PM
I really appreciate the feedback and am looking forward to working with you again.
Great easy experience with Jeff and his team. Made everything easy for us
Reply from Owner
May 26th, 2026 06:49 PM
Thank you so much for the kind words! We truly appreciate the trust and are so happy we were able to make the process a smooth and easy experience for you guys. We wish you the best in your new home.
Overall great experience with Jeff and his team. Thank you for everything
Reply from Jeffrey Lefkowitz
April 9th, 2026 04:29 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
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Northpointe Bank - Grand Rapids, MI
We've done business with Ian multiple times and it has always been a great experience.
We've done business with Ian multiple times and it has always been a great experience.
Reply from Ian McLellan
April 9th, 2026 03:58 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
I highly recommend Ryan (and his wonderful team at Northpointe) when it's time for a mortgage. From start to finish, there was great communication and excellent responsiveness. And when the seller asked for closing date to be 8 days sooner...
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Reply from Ryan Guess - Northpointe Bank
May 29th, 2026 04:24 PM
Katharine, thank you for your kind recommendation. I'm pleased to hear that you had a good experience with my team. Meeting the early closing date was a challenge we were happy to tackle, and I'm glad we could provide the service you needed....
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Great job! Thank you.
Reply from Jim Koops
April 9th, 2026 03:17 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Dirk is fantastic to work with!! We've worked with him in the past and trust he will always have our best interests in mind when going through our financial and banking needs. We'll always use him as our loan officer. He truly cares about his...
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Reply from Dirk Roskam
April 9th, 2026 02:40 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Process was straight forward
Reply from Brett Foster
April 7th, 2026 03:06 PM
It's good to know that you found the process straightforward. I appreciate you taking the time to share your experience with refinancing through Northpointe Bank. If you have any further questions or need assistance in the future, feel free...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender