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Northpointe Bank - Grand Rapids, MI in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
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Overall Ratings
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5 Star
96%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • R
    Robin T
    Posted on September 25th, 2026 01:14 PM
    Matthew and his team were absolutely fabulous! They were so knowledgeable and helped provide information that allowed us to choose the perfect solution for our needs. They were always available for any/all questions we had and were so personable...
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  • D
    Douglas T
    Pleasant Ridge, MI
    Posted on September 25th, 2026 01:13 PM
    Matthew and his team were absolutely fabulous! They were so knowledgeable and helped provide information that allowed us to choose the perfect solution for our needs. They were always available for any/all questions we had and were so personable...
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    Reply from Matthew Arcari
    October 2nd, 2026 01:14 PM
    Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
  • M
    Merwyn T
    Gulf Shores, AL
    Posted on September 25th, 2026 12:12 PM
    Jeff and his team walked us through ever step.if we needed anything they were on the ball.the only problem .we did a 1031 exchange i wish bank and 1031 companies worked closer together for closing.thank you so much
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    Reply from Jeff Prow - Northpointe Bank
    September 25th, 2026 12:50 PM
    So happy for you on the purchase! Many years of enjoyment will be had there, thank you entrusting me with your purchase. It was a pleasure meeting and working with you.
  • C
    Clayton C
    Louisville, KY
    Posted on September 25th, 2026 12:56 AM
    Tyler was exceptional from start to finish. Truly felt like he worked to get us the best loan for us. Would highly recommend.
    Reply from Tyler Jenkins - Northpointe Bank
    September 25th, 2026 09:38 AM
    Clayton - It was an honor to work with you and Catherine! Grateful to have the opportunity to serve you and couldn't be more excited to see how the AIO impacts you and your family! Keep crushing!
  • M
    Mcgaritybryan20
    Dallas, GA
    Posted on September 25th, 2026 12:00 AM
    Ian was extremely professional and very informative throughout the whole process of the Refinance. I would highly recommend him to anyone that has Mortgage Refinance. Smooth process.
  • P
    Patrick S
    Elizabethtown, KY
    Posted on September 24th, 2026 05:21 PM
    Dennie was very informative and always prompt in his responses.
    Reply from Dennie Dowell
    October 1st, 2026 05:22 PM
    I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
  • for
    Dawn Buckley
    SFTP
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    Nathan M
    Butte, MT
    Posted on September 24th, 2026 04:35 PM
    I have worked with Dawn and clients she had sent me for insurance reasons but never as me being the client. Dawn was great from start to finish. She is very knowledgable and easy to get along with. She is very transparent and a great communicator....
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    Reply from Dawn Buckley
    October 2nd, 2026 04:26 AM
    Thank you for the opportunity to assist you! I so appreciate working with you, and it was a treat to be able to assist on your personal purchase! Congratulations!!
  • J
    Jacob M
    Louisville, KY
    Posted on September 24th, 2026 03:29 PM
    Dustin & team went above and beyond for me and my family. Worked a lot harder than he needed to with our unique situation. He went above and beyond to get us taken care of.
    Reply from Dustin Mistelske - Northpointe Bank
    September 24th, 2026 04:04 PM
    Appreciate the kind words my friend! And I would do it all over again to make sure you and your family are taken care of!
  • S
    Susan R
    New York, NY
    Posted on September 24th, 2026 02:21 PM
    Chris was professional thoughout the process. The process had a fair number of issues that had to be addressed and Chris did a good job communicating throughout the process.
    Reply from Chris Henwood - Northpointe Bank
    September 24th, 2026 02:56 PM
    Thank you Susan for your kind words and review. This was definitely a situation with more twists and turns than usual, but I thoroughly appreciate your patience and cooperation from start to finish. Wishing Sasha much joy and success as she...
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  • D
    D R
    Posted on September 24th, 2026 02:08 PM
    Gina was super helpful, always available and always great talking to her
    Reply from Owner
    September 25th, 2026 01:20 AM
    Thank you so much for the kind feedback. I enjoyed working with you and wish you and your family all the best!
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender