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Northpointe Bank - Grand Rapids, MI in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
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Overall Ratings
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5 Star
96%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • C
    Caitlin B
    Bridgewater, NJ
    Posted on April 8th, 2026 01:30 PM
    Good rate, no issues with process
    Reply from Timothy Tusing
    April 15th, 2026 01:30 PM
    We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
  • T
    Thomas G
    Gouldsboro, PA
    Posted on April 8th, 2026 01:23 PM
    The whole process was professional and efficient. The pricing was competitive and working with Matt was a pleasure. I will definitely being using NorthPointe Bank for any future borrowing needs. Tom Griffiths
    Reply from Matt Howard
    April 15th, 2026 01:24 PM
    I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
  • G
    Gregory H
    Oakland, FL
    Posted on April 8th, 2026 12:56 PM
    Chris explained, from the forefront in a clear way our options.
    Reply from Chris Henwood - Northpointe Bank
    April 8th, 2026 03:41 PM
    Thanks Greg! I always make it my goal to ensure that every client understands clearly what their options are every step of the way. I truly appreciate the trust you placed in me and my team.
  • E
    Elizabeth H
    Louisville, KY
    Posted on April 8th, 2026 12:52 PM
    John worked behind the scenes to unravel severalissues that came up due to seller fault and made the process easier for us due to his hard work on the back end. Great communication, easy to work with, clearly trustworthy and experienced.
    read more
    Reply from John Dziedzic - Northpointe Bank
    April 8th, 2026 01:54 PM
    You all are so sweet. Love this review. Welcome to KY. And don't forget when you get here and settled in reach out to me. I have a closing gift for you all.
  • A
    Abigail S
    Dallas, GA
    Posted on April 8th, 2026 12:52 PM
    Marissa makes everything easy and seamless!
    Reply from Marissa Hensley
    April 15th, 2026 12:53 PM
    Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
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    Northpointe Bank - Grand Rapids, MI
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    Brooke O
    Posted on April 8th, 2026 12:27 PM
    Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from Brooke O
  • D
    Desiree O
    Shenandoah Junction, WV
    Posted on April 8th, 2026 12:27 PM
    Ryan has closed 4 loans for me in the past 5 years. He is exceptional and was always available via email for questions or clarification. I recommended him to our neighbors and he is closing their loan this month as well. He is a great asset...
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    Reply from Ryan Bird
    April 15th, 2026 12:27 PM
    Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
  • J
    Jill S
    Surf City, NC
    Posted on April 8th, 2026 12:19 PM
    Tim Tusing is always responsive, knowledgeable, friendly and is able to offer great interest rates. We have recommended Tim to family and friends.
    Reply from Timothy Tusing
    April 15th, 2026 12:20 PM
    Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
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    Michael Quin - Northpointe Bank
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    Steve Q
    Posted on April 8th, 2026 12:17 PM
    My wife and I were going through an arduous journey of refinancing, and within 5 minutes of talking with Mike he was off and running. Loan process A-Z was expedient and we were done within a few weeks. Mike and his team were highly responsive...
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    Reply from Owner
    May 3rd, 2026 12:02 AM
    Steve, I'm grateful to hear that you and your wife had such a positive experience with the refinancing process. It's nice to know that my team and I could provide an efficient and organized service for you. Should you need any further assistance...
    read more
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    Michael Quin - Northpointe Bank
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    Stephen Q
    Salem, MA
    Posted on April 8th, 2026 12:17 PM
    I was at a stonewall with my previous loan officer and Mike quickly was able to turn my refinance around in an extremely short period of time.
    Reply from Michael Quin
    April 15th, 2026 12:17 PM
    I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender