Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM(Open now)
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
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Reviews from Web
Marissa was super friendly and approachable, and answered all of our questions promptly and thoroughly. She was very supportive through the entire process, and we appreciated her being present at closing to answer any last minute questions...
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Reply from Marissa Hensley
April 20th, 2026 01:36 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Brian went the extra mile to ensure things got completed and very responsive on questions and communications including nights and weekends
Reply from Brian McGuinness
April 13th, 2026 07:12 PM
John, thank you so much for the kind words. Congrats on your fantastic new home and the move to Nashville!
Just everything was made easy
Reply from Richard Brandt - Northpointe Bank
April 13th, 2026 02:14 PM
John,
Thank you for sharing your experience. We love working with good people.
thank you for your help
Reply from Jason Smith
April 20th, 2026 04:48 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
I wasn't considering a refinance of any sort and had never heard of the All in One Loan prior to Josh reaching out but after research it appeared the AIO was the product I should be in.
Reply from Josh Schaendorf
April 20th, 2026 10:20 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Tim is outstanding loan officer. He provides great service. He handled my initial mortage on my property and did an excellent job on my refinance. I referred him to my son, and Tim provided great service on his home purchase as well. I don't...
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Reply from Timothy Tusing
April 20th, 2026 07:58 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Thank you for all of your help in this proces.
Reply from Marissa Hensley
April 20th, 2026 07:58 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
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Northpointe Bank - Grand Rapids, MI
From the initial call for a quote, Ryan Bird explained the process to us clearly and gave us great options to choose from. It was our first time refinancing so having someone be available to answer our questions and explain things thoroughly...
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Maria Labie - Northpointe Bank
Maria went above and beyond to answer all our questions and make it a smooth experience!
Reply from Maria Labie
April 17th, 2026 08:02 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Everyone stayed in touch and kept me informed the entire process.
Reply from Jesse Cronen - Northpointe Bank
April 12th, 2026 03:23 PM
Thank you for your review, Billy. I'm pleased to hear that you felt well-informed and connected throughout the entire process. Clear communication is essential, and I'm glad we could meet your expectations. Should you have any more questions...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender