Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Reply from Jim Koops
May 1st, 2026 02:18 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
There was a great number of difficulties associated with my loan, and I had already be turned down by 3 other banks. When I first called Brett, he explained the process and said that he believed they could work with me. There was clear communication...
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Reply from Brett Foster - Northpointe Bank
April 27th, 2026 04:16 PM
William, I'm thankful you reached out to me after facing challenges with other banks. I'm pleased that we could provide clear communication and address each issue along the way. It's good to know that the closing was quicker than expected,...
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Northpointe Bank - Grand Rapids, MI
Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from Jennifer B S
This is my third loan transaction with Benjamin and as always phenomenal customer service.
Reply from Benjamin Adams
May 1st, 2026 02:03 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
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Northpointe Bank - Grand Rapids, MI
We had an excellent experience working with Tim Christoffersen at Northpointe Bank during our home purchase. From the very beginning, Tim was professional, knowledgeable, and incredibly supportive throughout the entire mortgage process.Buying...
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The loan process was easy and organized. Always great to work with Jesse and his team. They are very knowledgeable, friendly and efficient.Bo Hoffmann, Kelli Klumb and Sharon Scott also were excellent to work with. Thank you to everyone for...
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Reply from Jesse Cronen - Northpointe Bank
April 26th, 2026 06:43 PM
Amy, I appreciate your kind words and am glad to hear that you found the loan process easy and organized. It's nice to know that my team and I, along with Bo, Kelli, and Sharon, could contribute to a great purchasing experience for you. Thank...
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When I was looking to refinance my mortgage, I called Northpointe on a whim and got connected with Ian. He was so easy to talk to, very professional, and really knows his stuff. Once I was in the approval process, I had a few issues that had...
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Reply from Ian McLellan
May 1st, 2026 10:05 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Jim Van Law - Northpointe Bank has received a review with 5 star rating from Paige G
Reply from Owner
April 24th, 2026 06:29 PM
Thank you, Paige, for the great rating. Congratulations on your new home!
Jim Van Law with Northpointe bank was very helpful as we are first time home owners. He helped us every step of the way and made sure we fully understood everything that was going on. He really went out of his way to make sure we were satisfied....
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Reply from Jim Van Law - Northpointe Bank
April 23rd, 2026 10:43 PM
Paige, I'm grateful for your kind words. I'm happy to hear that I could assist you as first-time homeowners and ensure you felt comfortable with every step of the process. It was important to me that you were fully informed and satisfied throughout....
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Laurinda Conrad - Northpointe Bank
Laurinda is a berry good person to work with! She's always willing to help,
Reply from Laurinda Conrad
April 30th, 2026 08:00 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender