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Northpointe Bank - Grand Rapids, MI in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Mon
8 AM to 5 PM
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
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5 Star
96%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • D
    Deborah B
    Posted on April 27th, 2026 02:14 PM
    Jim, was very professional, informative and flexible. He replied to questions and requests very quickly and kept us informed throughout the process, which was quick and efficient. We highly recommend Jim and Northpointe Bank.
  • D
    Deborah B
    Southport, NC
    Posted on April 27th, 2026 02:14 PM
    Jim, was very professional, informative and flexible. He replied to questions and requests very quickly and kept us informed throughout the process, which was quick and efficient. We highly recommend Jim.
    Reply from Jim Koops
    May 4th, 2026 02:14 PM
    Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
  • M
    Matt S
    Grand Haven, MI
    Posted on April 27th, 2026 01:24 PM
    Great communication, good flexibility.
    Reply from Josh Schaendorf
    May 4th, 2026 01:25 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • R
    Robert B
    Lincoln, NH
    Posted on April 27th, 2026 12:59 PM
    Transparent, easy and the best rates
    Reply from Brett Foster - Northpointe Bank
    April 27th, 2026 04:16 PM
    Robert, I appreciate your kind words about the transparency and ease of the process. I'm glad you found our rates to be the best. Thank you for choosing Northpointe Bank for your refinancing needs.
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    Jon Izenbart - Northpointe Bank
    SFTP
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    Shawn W
    Saginaw, MI
    Posted on April 27th, 2026 11:12 AM
    Jon is very knowledgeable and easy to work with
    Reply from Jon Izenbart
    May 4th, 2026 02:53 PM
    Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
  • A
    Andrew K
    Columbia, MD
    Posted on April 27th, 2026 03:36 AM
    Everything during the refiance process went smooth.
    Reply from Ian McLellan
    May 4th, 2026 02:45 PM
    Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
  • for
    Maria Labie - Northpointe Bank
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    Jason M
    Posted on April 27th, 2026 01:13 AM
    Maria Labie - Northpointe Bank has received a review with 5 star rating from Jason M
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    Maria Labie - Northpointe Bank
    SFTP
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    Jason M
    Clawson, MI
    Posted on April 27th, 2026 01:13 AM
    Maria was awesome, very attentive and informative. Worked tirelessly to get us into our new home.
    Reply from Maria Labie - Northpointe Bank
    April 27th, 2026 02:48 AM
    Jason - Thank you. You are my hero, the diligence and stick-to-it eyes on the prize focus of goal and HOME made it happen. Individuals as yourself make my job matter, your an inspiration. On behalf of all of us, congratulations to you both....
    read more
  • K
    Karl N
    Spring Hill, KS
    Posted on April 26th, 2026 06:35 PM
    Dan is a trusted advisor. Without him I probably would not work with NorthPoint Bank because their website/portal is not very good compared to industry standards.
    Reply from Dan Filipi
    May 4th, 2026 09:09 PM
    Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
  • for
    Laurinda Conrad - Northpointe Bank
    SFTP
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    Braden C
    Grand Junction, CO
    Posted on April 26th, 2026 03:14 PM
    Laurinda was great and super helpful throughout the process.
    Reply from Laurinda Conrad
    May 4th, 2026 04:26 PM
    We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender