Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Reviews from Web
Daniel and Kelly did a wonderful job helping us through the entire process. Clear communication from team and they were always available to talk. Would definitely use their team again.
Reply from Daniel Winslow - Northpointe Bank
May 15th, 2026 02:04 PM
Eric, I'm glad to hear that you had a great experience working with Kelly and me. We appreciate your kind words about our communication and availability. We look forward to the opportunity to assist you again in the future.
The underwriting experience was extemely long and stressful.
Reply from Jim Koops - Northpointe Bank
May 22nd, 2026 12:17 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
smooth process, Tim was responsive and answered questions when asked
Reply from Timothy Tusing - Northpointe Bank
May 22nd, 2026 09:45 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Very easy loan
Reply from Theri Isaacs - Northpointe Bank
May 15th, 2026 12:19 AM
Thanks Todd! It was a pleasure helping you!
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Northpointe Bank - Sarasota
Northpointe Bank - Sarasota has received a review with 5 star rating from Andrea M
Everything was great except high rate increase at last minute
Reply from Jim Van Law - Northpointe Bank
May 16th, 2026 01:49 PM
Sarah, I feel your frustration. Not your fault, just a moment in time. We will get back at it soon and when rates drop, I got you. Enjoy your new home.
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Northpointe Bank - Grand Rapids, MI
Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from Dzmitry K
Quick communication, honest and straightforward estimates and no delays.
Reply from Ian McLellan - Northpointe Bank
May 21st, 2026 04:48 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Chad Paris was great at explaining every detail
of the loan. Very knowledgeable paired with a great personality to make people feel at ease!!
Reply from Chad Paris
May 21st, 2026 03:59 AM
I appreciate this review more than just the 5-Stars Molly. Thank you for the kind words of not only the loan process but for the personal touch mentioning the personality. I always try to make my clients home purchase as personal as I can but...
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Lindsay is AMAZING! We are so happy we went with Northpointe for our loan.
She was so informative and kept us updated the entire time. We are very grateful for her.
Reply from Lindsay Ratterman - Northpointe Ban...
May 14th, 2026 04:21 PM
I couldn't be more honored to have helped with your first home buying process. Thank you for trusting me and allowing me to play a small part in your story!
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender