Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Reviews from Web
Excellent experience with Lindsay Ratterman and North Pointe.Highly recommend her as your loan officer.
Reply from Lindsay Ratterman - Northpointe Ban...
May 14th, 2026 04:22 PM
You are a dream! It means so much that I was able to help with the financing of your new home. Thank you for trusting me and Northpointe Bank for your new mortgage. Congratulations on your new home!
Mason kept us in the loop
Reply from Mason Maurer - Northpointe Bank
May 22nd, 2026 09:54 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Communication was often lacking. Multiple requests were made for the same information before we got a clipped response. Responses to questions were often short or even condescending.
Reply from Andrea Z. Stadler - Northpointe Ban...
May 19th, 2026 05:39 PM
Thank you for sharing your feedback with us. I’m sorry to hear your experience didn’t meet expectations. We strive to provide excellent service and appreciate the opportunity to assist with your home lending needs.
John Dziedzic - Northpointe Bank has received a review with 5 star rating from Kimberly L
Very nice people, easy to talk to, and they made everything easy
Reply from Dustin Mistelske - Northpointe Bank
May 18th, 2026 03:12 PM
You were wonderful to work with and so happy for you and your family on your new home!!!!!
Matthew Arcari - Northpointe Bank has received a review with 5 star rating from Andrea M
All my questions were answered quickly and completely. And everyone I spoke with was courteous and knowledgeable. The whole team was easy to work with and always ready and willing to answer all my questions.
Reply from Matthew Arcari
May 15th, 2026 06:20 PM
Thank you, Raymond, for sharing your positive experience with Matthew Arcari and his team at Northpointe Bank. We're glad to know that your questions were answered promptly and that our team was courteous and knowledgeable throughout the process....
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Beth Brandt is experienced, knowledgeable and one of the top brokers in her industry.
Reply from Beth Brandt - Northpointe Bank
May 15th, 2026 04:10 PM
Thank you, Craig, for your kind words. I'm grateful to be recognized for my experience and knowledge in the industry. It was a pleasure working with you on your refinance.
**⭐⭐⭐⭐⭐ Highly Recommend Chris – Our Amazing Loan Officer!**We recently closed on our dream home in under 45 days, and it’s all thanks to Chris, our outstanding loan officer. From the very first conversation, Chris made what is usually a stressful...
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Reply from Chris Henwood - Northpointe Bank
May 15th, 2026 04:07 PM
Wow Nic!! It is really hard to render me speechless, but you managed to do it. I really appreciate that you wrote such a detailed review. There are very few clients who were as responsive and engaged in the process as you were. You really made...
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Chad was wonderful and very responsive! I had a lot of text messages and he was always helpful! Thanks so much!
Reply from Chad Paris
May 21st, 2026 03:57 AM
Thank you so much Pamela for the kind words, for the 5-star review and for trusting our team with your beautiful new home! It was such a pleasure and honor to help you guys and so thankful that you chose us to be part of your journey. You were...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender