Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM(Open now)
Sat
8 AM to 5 PM
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Reviews from Web
Ed took the time on multiple occasions to explain the finer points of our type of loan and I appreciated that.
Reply from Ed Napieralski
October 7th, 2026 01:07 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
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Northpointe Bank - Grand Rapids, MI
Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from Karen L
Brian was incredibly knowledgeable about multiple products and spent significant time educating us on the product we chose. He was always available by phone and quick to respond great experience
Reply from Brian McGuinness
October 1st, 2026 06:17 PM
Thanks so much, Karen! Congrats to you and Terry!
Jason was responsive. Overall good rates. And overall, the team was prompt with requirements.
Reply from Jason Smith
October 7th, 2026 12:55 PM
I'm pleased to know that you appreciated the responsiveness and good rates, Kimberly. It's great to hear that the team at Northpointe Bank was prompt in meeting your requirements.
The process went well
Reply from Mason Maurer
October 7th, 2026 12:16 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
There were lots of delays in getting to closing. The documents needed were excessive and often repetitive. I tried to reach andfrea several times after returning the closing documents to discusss a call looking for $ from Northpointe & confirm...
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Reply from Andrea Z. Stadler - Northpointe Ban...
September 30th, 2026 03:55 PM
Thank you for taking the time to leave us a review. Your feedback is important to us and helps us continue to improve. We appreciate the opportunity to assist with your home financing needs.
We were so very happy with the Matthew Arcari Team! They took the time to explain all the available options - not just what they thought we wanted. Matt was so knowledgable on the market - we felt truly educated! The communication through the...
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Reply from Matthew Arcari
October 6th, 2026 05:52 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Overall we had a great experience working with Jeff and everyone else at Northpointe Bank. Would recommend!
Jeff Prow - Northpointe Bank has received a review with 5 star rating from Samuel S
Reply from Owner
October 2nd, 2026 08:14 PM
Thank you, Samuel, for your perfect rating. I'm glad you had a great experience with Northpointe Bank.
Jesse was super knowledgeable and offered a great product/rate. The quick turnaround to get to closing on time, because I came to Northpointe late, was impressive.
Reply from Jesse Cronen - Northpointe Bank
September 29th, 2026 05:03 PM
I'm happy to hear that my knowledge and the product/rate I offered made a positive impact, Samuel. It's great to know that the quick turnaround to closing met your needs, especially given the late start with Northpointe Bank.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender