

Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Mon
8 AM to 5 PM
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
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Reviews from Web
Mr. Seegars made everything simple and easy during my loan process. Will highly recommend! He wasn't just any old loan officer he made the whole ordeal seem like we've known him for a long time.
Reply from Jarvis Seegars
June 16th, 2026 04:12 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Terrible experience at closing.
Terrible experience at closing.
Ed and Emily are a fantastic down to earth professional team. They make this daunting process easy and straightforward. I would not work with anyone else!
Reply from Ed Napieralski
June 16th, 2026 03:34 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Great experience. Great rates and helpful across the entire process.
Great communication . It was hard to get in tocuh via phone but email communication was consistent.
Reply from Matt Howard
June 16th, 2026 03:30 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Everything was prepared and accurate. Ed did a great job communicating with us.
Reply from Ed Napieralski
June 16th, 2026 03:01 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
we initially enjoyed working with Mason and the team, we felt frustrated that there wasn't enough heads up time to get all the closing documents finished earlier in our closing for part of it had to be a very tight deadline that we had to rearrange...
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Reply from Mason Maurer - Northpointe Bank
June 9th, 2026 05:17 PM
Thank you for taking the time to share your feedback with us. We value hearing about your experience, as it helps us continue to learn and improve. While we understand that unexpected challenges can arise, we appreciate the opportunity to assist...
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Emily was AMAZING!
Reply from Emily Floyd - Northpointe Bank
June 10th, 2026 03:23 PM
Thank you, Ben!! It was wonderful to work with you, and i am so excited for you guys and this next adventure!!
Matt is great to work with and helped get us through a smooth loan process with the best rate possible.
Reply from Matt Howard
June 16th, 2026 02:25 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender