Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Reviews from Web
Thomas was amazing! Absolutely the most informative, knowledgeable and intelligent person when it comes to this process! 1000% recommend him to anyone looking to start the process. He actually cares about you and not about getting a commission!...
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Reply from Owner
June 11th, 2026 05:40 PM
Thank you, Kevin. I look forward to working with you again in the future!
Thomas was amazing, he is absolutely the most informative and intelligent person I have dealt with compared to other place and other people in the past. I will absolutely use him again and recommend him to everyone that is thinking about going...
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Reply from Thomas Tara - Northpointe Bank
June 11th, 2026 05:41 PM
Kevin, I'm glad you found my service informative and helpful compared to past experiences. I truly appreciate your recommendation and look forward to assisting you again in the future. Thank you for choosing my team and I.
Smooth experience overall.
Reply from Zack Maurer
June 17th, 2026 04:56 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
This is my third loan with Jim and everything went according to plan! Jim and his team went from offer to close in 14 days; it was quick and efficient!I I would highly recommend to any first time buyer or investor!
Reply from Jim Van Law - Northpointe Bank
June 10th, 2026 12:17 PM
Jessica, I appreciate your continued trust and am pleased to hear that everything went smoothly with your third loan. It's great to know that our team was able to meet your expectations with a quick and efficient process. Thank you for recommending...
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Northpointe Bank - Grand Rapids, MI
Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from Kelli O
I'm older and can get confused with technology. I had some problems with uploading documents and such. Ryan was patient with me through my whole process.
Reply from Ryan Bird
June 17th, 2026 02:08 PM
Kelli, I'm thankful for your kind words. I'm pleased to know that my patience was helpful as you navigated the document upload process. If you ever have more questions or need assistance in the future, please feel free to reach out.
Thomas was very thorough and proactive. Always available.
Reply from Thomas Tara
June 11th, 2026 05:42 PM
Thank you, Ashley! I appreciate your trust.
Provided the ability to close quickly, which was a primary reason that our offer was accepted.
Reply from Jim Van Law - Northpointe Bank
June 9th, 2026 05:29 PM
Russell, I appreciate your feedback and am glad that the ability to close quickly helped in getting your offer accepted.
Appreciated the follow ups and staying on top of everything that needed to be done. Also appreciated the quick closing timeline and flexibility. Jim always had answers to questions and was very responsive.
Reply from Jim Van Law - Northpointe Bank
June 9th, 2026 04:54 PM
Cameron, I appreciate your kind words and am glad to hear that my responsiveness and follow-ups made a positive impact on your experience. Enjoy your new home!
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Northpointe Bank - Charlotte
Northpointe Bank - Charlotte has received a review with 5 star rating from Sheikima W
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender