

Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Reviews from Web
Thank you, team!
Reply from Ray Childs
June 30th, 2026 08:43 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Jesse & his team were very responsive, checked in often & made the process very easy
Reply from Jesse Cronen - Northpointe Bank
June 23rd, 2026 09:08 AM
Dana, I appreciate your kind words. It's great to hear that my team and I were able to make the process easy and maintain clear communication throughout. If you ever need further assistance or have any questions, feel free to reach out.
Ian exceeds suspense times, gets accurate information to you ASAP, and provides competitive rates. He provided an assortment of options and updated me regularly on changes in the market.
Ashley is a wonderful communicator, a hard worker, and does all that she can to get you what you want! She makes the difficult home buying process seamless. She’s extremely knowledgeable and every time I’ve talked with her, I learn something...
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Talking to you and Cody made the process easier to understand. It was like talking to a a good friend. Although I will say the closing to a little long. But all in all the experience was great.
Reply from Tyler Jenkins - Northpointe Bank
June 22nd, 2026 08:43 PM
Barry - We're so glad you had a great experience and appreciate the kind words! Thank you for giving us the opportunity to serve you.
Jeff Prow - Northpointe Bank has received a review with 5 star rating from Jared H
Reply from Owner
June 23rd, 2026 08:51 PM
Thank you, Jared, for the 5-star rating. I'm grateful for your trust and support at Northpointe Bank.
Jesse and his team were very informative and very easy to work with. Will work with them on future real estate purchase.
Reply from Jesse Cronen - Northpointe Bank
June 23rd, 2026 09:09 AM
Jared, thank you for your positive feedback. I'm glad to hear that you found working with me and my team informative and easy. I look forward to assisting you with future real estate purchases.
It was straightforward, and you exempted the appraisal because it had only been a year since we bought before refinancing. And the signing at home was excellent.
Reply from Brett Foster - Northpointe Bank
June 22nd, 2026 06:35 PM
Dennis, I'm pleased to know that the refinancing process was straightforward for you. I'm glad the appraisal exemption worked well in your situation, and that signing at home was a positive experience. Thank you for choosing Northpointe Bank...
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Tiffany did a great job!
Reply from Tiffany Ressetar
June 29th, 2026 05:25 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Nichole was wonderful as usual Tim was not he needs to connect with clients on the phone and if it were not gor for Nichole I would have passed thank you Nichole
Reply from Nichole Longtin
June 29th, 2026 04:25 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender