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Northpointe Bank - Grand Rapids, MI in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
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Overall Ratings
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5 Star
96%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • A
    Andrew O
    Posted on June 23rd, 2026 03:09 PM
    Jim is so knowledgeable and helpful with all aspects of loan and real estate questions. He went above and beyond and I would gladly work with him in the future. He gets back to every question quickly, and offers options that are beneficial...
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    Reply from Owner
    June 24th, 2026 01:56 PM
    Andrew, I appreciate your kind words and am pleased to hear that my assistance with your loan and real estate questions was helpful. It's good to know that the options I provided were beneficial to you. I'm here whenever you need support and...
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  • S
    Sarah O
    Seabrook Island, SC
    Posted on June 23rd, 2026 03:09 PM
    Jim is so knowledgeable and helpful with all aspects of loan and real estate questions. He went above and beyond and I would gladly work with him in the future. He gets back to every question quickly, and offers options that are beneficial...
    read more
    Reply from Jim Van Law - Northpointe Bank
    June 24th, 2026 01:57 PM
    Sarah, I'm grateful for your kind words and look forward to working with you again in the future.
  • T
    Trisha G
    Mount Juliet, TN
    Posted on June 23rd, 2026 01:51 PM
    Process was very smooth. We were sent one list of necessary documents, which were easily obtained and they handled the rest without issue
    Reply from Brian McGuinness
    June 24th, 2026 08:48 PM
    Thanks Trisha! So happy that we could work with you and Jason on this move to Nashville. Please stay in touch if there's anything I can do to help out in the future!
  • M
    Michael B
    Lexington, KY
    Posted on June 23rd, 2026 01:19 PM
    Chris explained everything better than the other loan officer I worked with . I felt very confortable talking with him and would recommended him to others
    Reply from Chris Bauman
    June 30th, 2026 01:20 PM
    Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
  • A
    Anna W
    Posted on June 23rd, 2026 01:16 PM
    BJ Maselli - Northpointe Bank has received a review with 5 star rating from Anna W
    Reply from Owner
    June 25th, 2026 02:28 PM
    Thanks Anna! Congrats to you!
  • A
    Anna W
    Columbus, OH
    Posted on June 23rd, 2026 01:16 PM
    BJ was fantastic throughout my whole experience. He took the time to explain everything clearly. BJ and his team went above and beyond for me!
    Reply from BJ Maselli
    June 23rd, 2026 01:49 PM
    Thank you so much for the kind words, Anna!It was truly a pleasure helping you through the home financing process. My goal is always to make sure my clients feel informed and comfortable every step of the way, so I'm glad I was able to provide...
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  • R
    Ronald G
    Haslett, MI
    Posted on June 23rd, 2026 12:46 PM
    Communication all the way through was top notch. She makes the impossible
    Reply from Ashley DeYoung - Northpointe Bank
    June 30th, 2026 12:47 PM
    I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
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    Northpointe Bank - Grand Rapids, MI
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    S
    Sherry M
    Posted on June 23rd, 2026 12:29 PM
    Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from Sherry M
  • S
    Sherry M
    Mt Washington, KY
    Posted on June 23rd, 2026 12:28 PM
    Bill is the best . Northpointe is lucky to have him .
    Reply from Bill Willoughby - Northpointe Bank
    June 23rd, 2026 01:42 PM
    Thanks Sherry. Hope you enjoy your beautiful new patio home.
  • T
    Tran N
    Hurst, TX
    Posted on June 23rd, 2026 12:12 PM
    Margie and Kyle were verh knowledgeable and patient, finding ways to work around unforeseen obstacles
    Reply from Adam Dublet
    June 30th, 2026 12:13 PM
    I really appreciate the feedback and am looking forward to working with you again.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender