Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
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Reviews from Web
Awesome thank you!
Reply from Jeff Morgan - Northpointe Bank
September 16th, 2026 01:18 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Easy process and paperwork. Jesse and team are responsive and thorough. Thank you.
Reply from Jesse Cronen - Northpointe Bank
July 11th, 2026 07:19 PM
Jo, I appreciate the kind words. I'm glad to hear that you found the process easy and that my team and I were responsive and thorough. Thank you for choosing Northpointe Bank for your needs.
Great product, Tiffany was very responsive
Reply from Tiffany Ressetar
July 20th, 2026 05:49 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
From a first time home buyer who is new to the American system, I couldn't have gotten a better agent, Ryan understands culture differences and shock, He is kind and patient. it's been a blessing working with him.
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Northpointe Bank - Lakewood
Northpointe Bank - Lakewood has received a review with 5 star rating from Tom G
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Northpointe Bank - Grand Rapids, MI
(Translated by Google) Ryan was amazing to work with! He made buying our first home such an easy and stress-free experience, and now he's helped us refinance and get a much better interest rate and lower monthly payment. He was always available...
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James was helpful from the get go. He was very easy to work with and made the process simple to follow. Competent, thorough, couldn't have asked for better help!
Reply from James Folk
July 17th, 2026 09:01 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
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Laurinda Conrad - Northpointe Bank
Laurinda explained everything to me and was very helpful when I had questions.
Reply from Laurinda Conrad
July 17th, 2026 08:52 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
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Northpointe Bank
Customer suport has been very helpful
Reply from Northpointe Bank
July 21st, 2026 03:38 PM
Thank you for being a Northpointe Bank customer. We’re grateful for your business.
After contacting CHFA, we learned that Northpointe was not an approved lender. This was the very first question I asked Eric. delaying our closing and lying to do so, instead of being upfront around communication and timing while they signed...
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Reply from Eric Bogdan - Northpointe Bank
July 13th, 2026 01:41 PM
Thank you for taking the time to share your feedback with us. We value hearing about your experience, as it helps us continue to learn and improve. While we understand that unexpected challenges can rise, we appreciate the opportunity to assist...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender