Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
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Reviews from Web
Jason was excellent to work with on my refinance.Still very disappointed on the appraisal as properties were not equivalent to my restoration of the home and thus received a lower cash-out because of this (a Southport appraiser should have...
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Reply from Jason Smith
July 17th, 2026 03:41 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
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Northpointe Bank - Providence
Great experience with Neil from start to finish. Neil was highly informative, communicative and responsive throughout ensuring a seamless and successful process. Highly recommend!!
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Neil Russo - Northpointe Bank
Neil was great from start to finish
Reply from Neil Russo
July 17th, 2026 01:27 PM
I really appreciate the feedback and am looking forward to working with you again.
Everything was smooth and clear. I didn't feel pressured or like I wasn't able to ask questions
Reply from John Dziedzic - Northpointe Bank
July 10th, 2026 12:27 PM
Love this feedback. Enjoy your new home and if you ever need anything reach out. Take care.
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Northpointe Bank - Grand Rapids
They are very thorough, quick, honest and easy to work with. Mason is also very good at getting back to me to guide me through the whole process.
Mason guided me through the process and continued answering tons of questions I had. He was upfront, honest and diligent.
Reply from Mason Maurer
July 16th, 2026 03:55 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Had a wonderful experience. Had a one off loan I didn't think I could get closed and Northpointe was able to get it done.
Reply from Mason Maurer
July 16th, 2026 01:29 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Great people
Reply from Chad Irwin
July 16th, 2026 01:00 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Deanna is the best. She also recommended out realtor, Ann, and they are a great team to work with. She took the time to sit down with us and understand what we were looking for, and she supported us throughout the whole, long, confusing process....
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Reply from Deanna Barnes - Northpointe Bank
July 10th, 2026 05:37 PM
Jacob, I appreciate your kind words and am grateful for the opportunity to work with you. It's good to hear that the collaboration with Ann was beneficial and that I could support you throughout the process. Thank you for trusting me with such...
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Jon Izenbart - Northpointe Bank
every was very nice. It took some time to get the loan done but they worked hard to get the MSHDA portion done. Honestly the MSHDA part was the only thing frustrating, but that's not this teams fault. Everything else went really good.
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Reply from Jon Izenbart
July 16th, 2026 12:33 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender