Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours
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24 hours
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24 hours
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Buying or refinancing a home is one of the biggest financial decisions most people will ever make, and the lender you choose matters more than almost anything else. Working with John Aragon at Highlands Residential Mortgage made the entire...
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Reply from John Aragon
January 29th, 2026 03:42 PM
I'm truly grateful for your thoughtful feedback. I'm pleased to hear that you felt informed and supported throughout your home financing process. Ensuring clarity and reducing stress is always my aim, and it's gratifying to know that the communication...
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I appreciate Skip's availability and flexibility.
Reply from Skip O’Neal
December 31st, 2025 03:32 PM
I'm grateful for your comments, Zachary. It's important to me to be available and flexible for my clients. If there's anything more I can assist with, please feel free to let me know.
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Kevin and his team are always available and extremely communicative. I appreciate his hard work and guidance and will be sure to always recommend him and his team. Thank you Kevin-lets let's do it again soon!
Reply from Kevin Greene
December 29th, 2025 02:31 PM
Thanks Andrea. Always a pleasure working with you!
Thank you for your help Stacy! She was very helpful !!
Reply from Stacy Bridges
December 30th, 2025 09:31 PM
I appreciate your kind words, Denisse. I'm pleased that I was able to assist you effectively. If you ever have more questions or need further assistance in the future, please don't hesitate to contact me.
Fast, efficient, and they communicated with me daily!
Reply from Jeffery Brooks
December 30th, 2025 05:11 PM
Your feedback is greatly appreciated, Shatima. It's encouraging to hear that the communication was clear and frequent, making the process fast and efficient for you. If you ever have more questions or need further assistance, don’t hesitate...
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We had a short closing window and Derek got us preapproved in hours and qualifed us for a home loan over the weekend. I have never seen a lender go above and beyond the lengths Derek went to get us the deadline window of closing be years end...
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Reply from Derek Shaw
December 30th, 2025 04:04 PM
I'm really pleased to hear you had a positive experience with your home loan process, Viktor. Meeting tight deadlines can be challenging, so I'm glad we could make it work within your timeline. Staying available and communicative is important...
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Nikki and her team is AWESOME!! She made what can be a stressful process feel manageable and straightforward. Communication was excellent, and we always felt informed and supported. We are very grateful for her help and would absolutely work...
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Reply from Nikki Thompson
December 30th, 2025 09:22 PM
I'm really pleased to hear that the process felt manageable and clear for you. Communication is key, and it's great to know that you felt well-informed and supported throughout. If there's ever anything else I can assist you with in the future,...
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Excellent Customer service and very professional experience.
Reply from Daniel McCoy
December 30th, 2025 08:10 PM
It's great to hear that you found the service and experience professional, Samuel. Providing excellent customer service is a top priority, and your feedback is greatly appreciated. If you have any more questions or need further assistance,...
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Craig did everything in his power to make this home purchase happen for my client. I appreciate his expertise and dedication to his business.
Reply from Craig B. Nichols
December 27th, 2025 12:54 AM
Thanks Devon, I look forward to working with you on many more deals to come and a successful and prosperous 2026 together! Have a Happy New Year's!
The team really stayed on top of every aspect of the mortgage process and communicated with me on it all.
Reply from Sabrena Hughes
December 29th, 2025 05:08 PM
I'm glad to hear that you appreciated the communication throughout the mortgage process, Thomas. Keeping you informed every step of the way is important to me, and I'm pleased that it made a positive impact. If you have any future questions...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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