Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours
Sat
24 hours
Sun
24 hours
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Reviews from Web
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Yes she was very professional and courteous.
Reply from Amber Keeton
January 15th, 2026 06:20 PM
I appreciate your kind words, Clyde. It's my goal to maintain professionalism and courtesy in every interaction. If you have any more questions or need further assistance, feel free to contact me. Thank you for choosing Highlands Residential...
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Great advice and communication!
Reply from Erin Merryman
January 12th, 2026 03:34 PM
I appreciate your feedback, Robert. I'm glad my advice and communication were helpful to you. If you ever have more questions or need further assistance, feel free to reach out anytime.
This was process was so smooth!
Reply from Sabrena Hughes
January 15th, 2026 04:09 PM
I'm pleased to learn that the process felt smooth for you, Lacey. Ensuring a seamless experience is always my goal. If you have any further questions or need any assistance in the future, feel free to get in touch.
Communication was great
Reply from Christian Niendorf
January 15th, 2026 04:13 PM
I appreciate you taking the time to share your feedback, Jay. It's important to me that communication meets your expectations, and I'm glad to hear it was effective for you. If there's anything else you'd like to discuss or need assistance...
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Andrew was awesome to work with. He kept me updated during the entire process. He was quick to respond to my many questions. It was a pleasant experience.
Reply from Andrew Aaron
January 15th, 2026 03:06 PM
I'm pleased to hear that you had a positive experience, Patricia. Keeping you informed and promptly answering your questions were priorities for me, and it's great to know that you appreciated that. If there's ever anything else you'd like...
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Walt and his team did a great job. Communication was great and everyone was timely answering questions. They made the entire process easy.
Reply from Walt Harper
May 7th, 2026 07:47 PM
Michael, I'm glad to hear that you were pleased with how smoothly everything went. Making sure communication is clear and timely is a key focus for me and the team. I appreciate your feedback and am here if you need any further assistance....
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Farrah and her team were a pleasure to work with. Always friendly, accommodating, informative, and helpful.
Reply from Farrah Pullen
January 15th, 2026 07:12 PM
Ryan, I'm glad to hear you had such a positive experience working with my team and me. It's important to me that we were friendly, accommodating, informative, and helpful throughout the process. If you have any additional questions or need...
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Jessica Gonzalez
Jessica was very helpful and answered any questions I had. I would definitely recommend Jessica and her team!
Reply from Jessica Gonzalez
January 14th, 2026 07:06 PM
It's great to hear that you found the support and answers you needed throughout the process, Ricardo. Thank you for your recommendation; it means a lot. If you ever have more questions or need assistance in the future, don't hesitate to reach...
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Quick action, answered questions promptly
Reply from Kelsey Acosta
January 14th, 2026 06:44 PM
Blake, it's great to hear that you appreciated the quick response and prompt answers to your questions. I always strive to address any concerns swiftly and efficiently. If there's anything further I can assist with, just let me know.
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Meaghan Roland
We were supposed to close 12/19 and was delayed for various reasons into Jan
Reply from Meaghan Roland
January 14th, 2026 06:07 PM
I understand the frustration that comes with unexpected delays, Aimee. I apologize for the inconvenience caused by the postponement of your closing date. Please feel free to reach out if there's anything specific you would like to discuss or...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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