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Erin Merryman - Highlands Residential Mortgage, Ltd. in New Caney, TX

Erin Merryman

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Highlands Residential Mortgage, Ltd.

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Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture...... Show More
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Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM(Open now)
Thu
8:30 AM to 5 PM
Overall Ratings
4.97
(1,156)
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Reviews from Web
  • 5.0
    Encompass
    T
    Tina M B
    Chappell Hill, TX
    Posted on May 24th, 2026 01:30 PM
    Any time we had a question or wasn't sure about something it was answered in a very quickly manner
    Reply from Erin Merryman
    May 27th, 2026 01:30 PM
    Tina, I'm pleased to know that your questions were answered promptly. Thank you for sharing your experience with me!
  • 5.0
    Encompass
    J
    Jeffrey M B
    Chappell Hill, TX
    Posted on May 24th, 2026 12:34 PM
    Erin is awesome to work with. Made our new home journey a pleasure.
    Reply from Erin Merryman
    May 27th, 2026 12:35 PM
    Jeffrey, I'm glad to hear that working with me made your new home journey a pleasure. Thank you for sharing your positive experience!
  • 5.0
    Encompass
    A
    Angela D
    Liberty, TX
    Posted on May 5th, 2026 07:24 PM
    these type of loans are difficult and I feel like she is the best in the business. She is so smart, kind and experienced. I never had any worries, she is that good.
    Reply from Erin Merryman
    May 5th, 2026 07:52 PM
    Angela, I'm grateful for your kind words and confidence in my abilities. It's appreciated to know that you felt at ease throughout the loan process. Your trust and positive feedback mean a lot to me. Thank you for sharing your experience!
  • 5.0
    Encompass
    H
    Hunter S
    Kingwood, TX
    Posted on May 3rd, 2026 04:31 PM
    freindly and communicated
    Reply from Erin Merryman
    May 4th, 2026 03:04 PM
    Hunter, I'm pleased to hear that you found the communication friendly. Thank you for sharing your experience with me.
  • 5.0
    Encompass
    A
    Angela M J
    Liberty, TX
    Posted on May 1st, 2026 02:07 PM
    We had a long bumby process, due to circumstances out of Erin's control but she never got frustrated with us. She was always very responsive and we never were waiting around for her to get her stuff done. She was very patient with answering...
    read more
    Reply from Erin Merryman
    May 1st, 2026 02:12 PM
    Angela, thank you for your understanding and patience throughout the process. I'm grateful that my responsiveness and patience made a positive impact during this time. It's important to me that you felt supported and never like an inconvenience....
    read more
  • 5.0
    Encompass
    B
    Brandin J
    Liberty, TX
    Posted on May 1st, 2026 12:28 PM
    Erin did an amazing job. Everything that you'd hope that someone would do to help Erin did that. Glad to know there are still people out there that will do what they say they will do along with keeping their word. Honor, integrity, intelligence,...
    read more
    Reply from Erin Merryman
    May 1st, 2026 02:14 PM
    Brandin, I'm grateful for your kind words and for recognizing the qualities you valued in my work. It’s important to me to maintain honor, integrity, and reliability throughout the process, and I’m glad that made a positive impact for you....
    read more
  • 5.0
    Encompass
    A
    Angela B
    Porter, TX
    Posted on April 26th, 2026 01:03 PM
    Erin was amazing to work with. She made the process so smooth and answered all our questions. She was very responsive and easy to get ahold of.
    Reply from Erin Merryman
    April 27th, 2026 07:00 PM
    Angela, I'm grateful for your kind words about working with me. It's appreciated to hear that the process felt smooth and that I could answer all your questions. Thank you for highlighting my responsiveness—I'm always here to support you.
  • 5.0
    Encompass
    M
    MARGO V
    Kingwood, TX
    Posted on April 25th, 2026 03:37 PM
    Erin Merryman and her staff are terrific! They seamlessly handled our loan. We had no worries at all. They were professional, friendly , and very efficient. I would ONLY use Erin for any mortgage loan business in the future.
    read more
    Reply from Erin Merryman
    April 27th, 2026 07:01 PM
    MARGO, I'm grateful for your kind words about my team and me. It's appreciated to hear that you found the process seamless and felt no worries throughout. Your trust in choosing me for any future mortgage needs is truly valued. Thank you for...
    read more
  • 5.0
    Encompass
    E
    Eileen A
    Kingwood, TX
    Posted on April 24th, 2026 09:13 PM
    Erin and her team were friendly, informative, honest and helpful. I was extremely happy they work around me and my busy work schedule. They were always available to answer any questions and got back with me quickly. I am so thankful we used...
    read more
    Reply from Erin Merryman
    April 27th, 2026 07:01 PM
    Eileen, I'm grateful for your kind words about the friendly and informative service you received. It's wonderful to know that we could accommodate your busy schedule and be available to answer your questions promptly. Your satisfaction and...
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  • 5.0
    Encompass
    J
    Jennifer P
    Humble, TX
    Posted on April 24th, 2026 12:30 AM
    I appreciate the excellent service and responsiveness. I received goood financial advice and my questions were answered thoughtfully.
    Reply from Erin Merryman
    April 27th, 2026 05:57 PM
    Jennifer, I appreciate your kind words about the service and responsiveness you experienced. It's great to know that the financial advice and thoughtful answers to your questions met your needs. Thank you for sharing your positive experience...
    read more
  • 10 of 1156
    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Mortgage Lending
    FHA Loans
    VA Loans
    Government Loans
    Purchase Loans
    Refinance Loans
    First Time Homebuyer Loans
    Conventional Loans
    View All
    323
    /850
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    Time Zone

    Eastern Standard Time (EST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.