Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours
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24 hours
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24 hours
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Reviews from Web
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Stayed in close communication during the re-fi process and was very professional guiding us through the process.
Reply from Deon Kapetan
January 13th, 2026 05:39 PM
Deborah, your feedback is greatly appreciated. I'm pleased to hear that the communication and guidance during the refinancing process met your expectations. If you have any further questions or need additional assistance, feel free to reach...
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Sammy Arellano
I was able to openly communicate with Sammy and his team. They were very receptive to comments, questions, and provided great feeback in a very possitive manor and approach.
Reply from Sammy Arellano
January 16th, 2026 04:03 PM
Daniel, I'm pleased to know that you found communication with me and the team open and receptive. Providing thoughtful feedback in a positive manner is something I take pride in. If there's anything more I can assist you with, please feel free...
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Sabrena and Geneva were awesome throughout the entire process. They were very helpful, friendly, and they communicated well. They answered all of our questions and made the home buying process as easy and simple as possible.
Reply from Sabrena Hughes
January 15th, 2026 09:00 PM
I'm glad to hear you had such a positive experience with both Geneva and me, Josh. It's important to me that our clients feel supported and informed every step of the way. If you have any more questions or need further assistance, please don't...
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See previous selection.
Methodical, calm, coherent, good with reminders and explaining.
Reply from Erin Merryman
January 12th, 2026 08:01 PM
I'm glad to see that you found my approach to be methodical and clear. It's important to me that the process remains coherent and stress-free, so I'm happy to know the reminders and explanations were helpful for you. If there's ever anything...
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They had a lot a patience with everything
Reply from Karl Bowcutt
January 15th, 2026 03:49 PM
Joanna, I’m glad to hear that you found my patience helpful during the process. It's important to me that my clients feel supported and understood, no matter the challenges. Thank you for your feedback.
I had the pleasure of working with Michelee Bartolo on a transaction for one of my long-term clients, and I cannot say enough good things about her. When the builder’s lender couldn’t get the deal done, Michelee stepped in confidently and handled...
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Reply from Michelee Bartolo
January 12th, 2026 05:09 PM
Collette, I'm grateful for your kind words. It was a pleasure working with you and your client on this transaction. I'm glad to hear that my efforts helped make the process smoother and supported your client's needs. Your trust and recommendation...
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The app makes things convenient and easy to keep track of
Reply from Linda Mister
January 15th, 2026 02:49 PM
Thank you for your feedback about the app, Jean-Paul. I'm pleased to hear that it has been a helpful tool for you. If you have any other comments or need further assistance, please don't hesitate to reach out.
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Could not have asked for a better team!
Reply from Lisa Burkes
January 15th, 2026 02:47 PM
Amanda, I'm really pleased to hear that your experience was so positive. If you ever have more questions or need assistance down the line, I'm here to help.
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Linda was the best at communicating.
Reply from Linda Mister
January 15th, 2026 02:09 PM
I'm glad to hear that you found my communication effective, Deetra. Clear and open communication is something I prioritize in order to support my clients effectively. If there's anything further you need or any questions arise, please feel...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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