

Farrah Pullen
Loan Officer


Hill College
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
8:30 AM to 5 PM
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Reviews from Web
Everything was smooth and easy
Reply from Farrah Pullen
September 8th, 2026 08:05 PM
Wayland, I'm glad to hear that everything was smooth and easy for you. If there's anything more I can do to assist you, please let me know.
Farrah and the entire Highlands Mortgage team are amazing. They keep you up to date and informed every step of the way. They made it so easy to get financing to buy and home and get it closed on time. Great experience working with them. Thank...
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Reply from Farrah Pullen
August 27th, 2026 02:33 PM
Chad, I'm grateful for your kind words and pleased to hear that you had a great experience with me and the Highlands Mortgage team. Keeping you informed every step of the way is a priority for us, and I'm glad we could make the financing process...
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Great communication and follow up to make sure we stayed on track
Reply from Farrah Pullen
August 27th, 2026 01:06 PM
Kelli, I appreciate your kind words and am glad that my communication and follow-up kept us on track. If there's anything else you need, please let me know.
Great communication!
Reply from Farrah Pullen
August 18th, 2026 01:01 PM
Filmer, I appreciate your feedback and I'm happy to hear that you found my communication effective. If there's anything else you need, feel free to reach out.
Very helpful in speeding the process along! Knowlegable about her job and had contacts on hand that she went out of her way to help the seller contact and help to get conditions cleared that came up within the transaction. She was the face...
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Reply from Farrah Pullen
July 3rd, 2026 03:01 PM
Illene, I'm grateful for your kind words and pleased to hear that my assistance helped streamline the process for you. It's wonderful to know that having a single point of contact made things easier. Your referrals mean a lot to me, and I'm...
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Farrah communicated throughout the process and made the transaction run smoothly
Reply from Farrah Pullen
July 3rd, 2026 08:57 PM
Lisa, I'm thankful for your feedback and glad to hear that my communication helped make the transaction smooth for you. If you have any further questions or need assistance in the future, please feel free to reach out.
Since the first phone call with Farrah, this entire process that I genuinely dreaded was one of the best experiences. She will jump through hoops to make sure you’re getting the best approval for what you’re looking for, while maintaining very...
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Reply from Farrah Pullen
July 1st, 2026 06:25 PM
Carli, I'm truly grateful for your kind words and I'm pleased to know that I could help make your home-buying process a positive experience. It's wonderful to hear that the collaboration with your realtor also contributed to a smooth journey....
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Since the first phone call with Farrah, this entire process that I genuinely dreaded was one of the best experiences. She will jump through hoops to make sure you’re getting the best approval for what you’re looking for, while maintaining very...
read more
Reply from Farrah Pullen
July 9th, 2026 03:13 PM
Carli, I'm truly grateful for your kind words and I'm pleased to know that I could help make your home-buying process a positive experience. It's wonderful to hear that the collaboration with your realtor also contributed to a smooth journey....
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Very dedicated to her clients and goes above and beyond to assist.
Reply from Farrah Pullen
May 26th, 2026 03:08 PM
Ashley, I appreciate your kind words. I'm glad to know that my dedication and efforts to go above and beyond have made a positive impact for you. If there's anything more I can do to assist, please feel free to let me know.
⭐️⭐️⭐️⭐️⭐️ Amazing experience! Thanks to their professionalism, dedication, and guidance, buying my first home was smooth. Mrs Farrah was always available to answer my questions and truly cared about helping me throughout the process. I highly...
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Reply from Farrah Pullen
April 3rd, 2026 06:15 PM
Thank you Marcela for the sweet words. I am honored to have had the opportunity to work with you on the purchase of your very first home. Enjoy and make lots of special memories!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer Specialist
VA Loan Specialist
One Time Close Construction Loan Specialist
Luxury Home Specialist
Down Payment Assistance Specialist
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Education
- Hill CollegeBusinessCertificate/DiplomaJun 2004 -Apr 2006

- Kopperl ISDHigh School DiplomaAug 2000 -May 2004

Positions
- Highlands Residential Mortgage - Mortgage Loan OfficerJul 25th, 2025 - Current
Memberships
- ProNet Member
- ProNet Board Member
- Lake Whitney Tour of Homes Director
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2006
Time Zone
Central Standard Time (CST)
Licenses
- NMLS#2526655
Awards
MVP
Achievements
- Top Producing Loan Officer
Hobbies
- Yoga
- Pilates
- Hiking
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Disclaimer
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