

Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Fri
24 hours
Sat
24 hours
Sun
24 hours
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Rick has superior communication and made sure every part of the process was clear. He knows what he is doing, and that Made getting to the closing table a breeze!
Reply from Rick Oaks
February 6th, 2026 08:35 PM
It's fantastic to hear that you found my communication effective and the process smooth, Danielle. My goal is always to make every step clear and efficient. Should you have any further questions or need assistance down the line, don't hesitate...
read more
Nikki was great
Reply from Nikki Thompson
February 9th, 2026 01:47 PM
I appreciate your kind words, Taylor. I'm glad I could support you throughout the process. If there's anything else you need, I'm here to help.
Process went smooth and was communicated well.
Reply from Elizabeth Procter
February 9th, 2026 02:08 PM
I'm pleased to hear that the process was smooth and communication met your expectations. It’s important for me that everything is clear and straightforward. Thank you for your feedback, Larry.
Communication is key with everyone you are working with and if they dont answer right away away don't worry they will get in touch with you the moment they have a minut.
Reply from Heidi Fitzgerald-Bailey
February 9th, 2026 04:27 PM
Thank you for highlighting the importance of communication, Pavel. I always strive to ensure that I'm responsive and available, and it means a lot to know that you felt supported throughout. If there’s anything more I can do to assist you,...
read more
Vicki was awesome! She answered all of my questions and did a great job of explaining each step of the process.
Reply from Vicki Estes
February 9th, 2026 06:26 PM
Thank you for your kind words, Christopher. I'm glad I could clarify each step and address all your questions. If you ever have more inquiries or need assistance in the future, please feel free to reach out.
House buying was a new and terr experience for me, but the Sharpe team was there the whole way to get me through the process and answer my endless question.
Reply from Ashley McKenzie-Sharpe
February 9th, 2026 04:24 PM
It's reassuring to hear that I could support you throughout the home-buying process, Raquel. Navigating such a significant milestone can indeed be overwhelming, and I'm glad my team and I could help make it more manageable. If there’s anything...
read more
Lynsey communicated and responded to requests and questions in a timely manner.
Reply from Lynsey Camp
June 25th, 2026 05:08 PM
It's great to know that you appreciated my communication and responsiveness. Making sure that your questions are answered promptly is truly important to me. If there are any more questions or requests in the future, please feel free to get...
read more
Melissa did an amazing job getting me my mortage.... I would gladly recommend her to anyone.....
Reply from Melissa Hoover
February 9th, 2026 04:47 PM
I'm grateful for your recommendation, Scott. It’s important to me that the mortgage process is smooth and satisfactory for my clients. If you ever need assistance or have questions in the future, feel free to reach out. Thank you for trusting...
read more
Very responsive and patient. i I struggled with communication during work hours and Steven was patient and understanding and had great follow through
Reply from Steve Calabrese
February 9th, 2026 03:40 PM
Mireya, I'm pleased to know that my responsiveness and patience made a difference in your experience. I understand how communication can be challenging during work hours, so I'm glad my approach was helpful for you. If there's anything else...
read more
I rate her at the top.
Reply from Timmery Sampson
February 9th, 2026 07:41 PM
Thank you for your feedback, Keith. I truly appreciate your support and am glad to know you feel positively about my services. Should you need any assistance in the future, please feel free to get in touch.
4271–4280 of 80916
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
![]()