Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Fri
24 hours
Sat
24 hours
Sun
24 hours
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
From beginning to close, Luke helped make the process as stress free as possible and helped walk me through the whole process. Great communication
Reply from Luke Hamlett
February 9th, 2026 09:45 PM
I'm pleased to hear that the process felt stress-free for you, Christopher. Ensuring clear communication and guiding you from start to finish is something I strive for. If there's anything else you need or any questions down the line, just...
read more
Very smooth process. Lots of communication and very prompt with responses.
Reply from Stephanie Kirkman
February 8th, 2026 02:00 PM
Teresa, I appreciate your kind words about the smooth process and communication. It's important to me to be prompt and keep the lines of communication open. Thank you for taking the time to share your experience!
Heather is so professional and kind. She made sure everything was taken care of and down to the T. If there were any issues she would take care of them and made sure they would either do corrections and or get the right information,
Reply from Heather Helmer
February 5th, 2026 06:29 PM
Thank you, Ismael. It was a pleasure working with you. I am always here if you have any future questions on home loans. Enjoy your new home!
for
Jennifer Langhover
Very fast and efficient . Jennifer always answered questions and was eager to help in any way. We couldn't be happier with our experience!
Reply from Jennifer Langhover
February 9th, 2026 02:30 PM
Christopher, I’m glad to hear that you found the process fast and efficient. Being responsive to questions and ready to assist is important to me, so it's gratifying to know that contributed positively to your experience. I appreciate your...
read more
Sherri did an absolutely amazing job on a loan for a buyer purchasing my seller's property. I have never written a review for a loan officer on the other side of the transaction before, but this one definitely warrants it! It was a tough loan...
read more
Reply from Sherri Crayne
April 1st, 2026 02:11 PM
Thanks so much Denise - it sometimes takes a village (plus an HOA mgr, an engineer &a judge) to navigate the tough ones. Glad we got to navigate this one together, and so happy for your sweet seller and the amazing buyer.
for
Dave is absolutely wonderful to work with. He goes above and beyond to help any way he can. He makes what would normally be a stressful situation stress free. Dave has helped me many times over the years and I would trust him over and over...
read more
Reply from Dave Saylor
February 4th, 2026 07:29 PM
Thanks Suzette! If you ever know of anyone else looking for a mortgage, please send them my way :)
for
Everything went smooth and quickly!
Reply from Linda Mister
February 9th, 2026 05:12 PM
It's great to know that everything went smoothly and quickly, Amber. Ensuring a straightforward process is always my goal. If there's anything else I can assist you with, please reach out.
for
Everyone was great to work with!
Reply from Linda Mister
February 9th, 2026 04:20 PM
I'm glad to hear that working with everyone was a positive experience for you, George. It’s important to me that the process goes smoothly. If there’s anything else you need, feel free to reach out.
Stacy kept the buyer and myself informed throughout the process. She was easy to get in touch with when there were questions and she always had the answers. She was also at the closing, which made the final step go smoothly and quickly.
Reply from Stacy Lynn Schriever
February 9th, 2026 05:41 PM
Cerita, I'm glad to hear that the process went smoothly for both you and the buyer. Keeping everyone informed and accessible is something I prioritize, so it's rewarding to know it contributed positively to your experience. Attending the closing...
read more
Tracy was always very resposive to emails and very informative. Our goal of buying our dream home was accomplished, and we couldn't have done it without her expertise.
Reply from Tracy Chairez
February 9th, 2026 06:04 PM
Penny, I’m glad to hear that you felt well-supported throughout your home-buying journey. Ensuring a smooth and informed process is always my aim. If you ever have any further questions or need assistance, feel free to reach out anytime.
4281–4290 of 80916
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
