Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
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24 hours
Sat
24 hours
Sun
24 hours(Open now)
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Reviews from Web
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Hannah was thorough and exceedingly helpful throughout the whole process. We felt confident that any questions we had, she could answer. Buying a home can be challenging, but Hannah certainly helped to ease any potential difficulties.
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Reply from Hannah Davis
February 27th, 2026 08:28 PM
It's wonderful to hear that you felt confident and well-supported throughout the home buying process, Christopher. I aim to make this experience as smooth as possible, and I'm glad that I could assist in easing any challenges you faced. Should...
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Very helpful
Reply from Owner
August 7th, 2026 11:20 PM
Thank you for your kind words, Anastasia. I'm pleased to hear you found my assistance helpful. If there's anything else you need, feel free to reach out.
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Derek was incredibly communicative and was fantastic about walking us through and making us feel comfortable in the process as first time homebuyers
Reply from Derek Shaw
February 27th, 2026 04:50 PM
I'm glad to hear that the experience was comfortable for you as first-time homebuyers, Christian. Effective communication is something I always strive for, and I'm pleased it helped make the process clearer for you. If there are any more questions...
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Everything
Reply from Karl Bowcutt
February 24th, 2026 04:16 PM
I appreciate your positive feedback, Jacob. Hearing that you're satisfied with all aspects of our service is encouraging. Thank you for taking the time to share your experience!
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Amber was absolutely amazing to work with!! After being referred to her by Adam Walz she did everything in her power to help my husband and I with getting a loan. Even being considered "high risk." We were going through a very difficult situation...
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Sabrena is awesome! She closed quick and watched rates for days to lock us in with the best possible. Would recommend.
Reply from Sabrena Hughes
February 26th, 2026 04:25 PM
Samuel, I appreciate your kind words. I'm glad I could assist you by closing swiftly and securing the best rates possible. Your recommendation means a lot to me. If there's anything more I can do for you in the future, feel free to get in touch....
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Linda was absolutely amazong amazing during this process. we are first time home buyers and she walked us through everything we needed and answered all of our questions, didn't even matter the time of day! She is incredible and great at jer...
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Reply from Linda Mister
February 26th, 2026 03:01 PM
I'm grateful for your kind words, Payton. It was a pleasure to guide you through the home buying process and ensure all your questions were addressed, no matter the hour. Being part of this milestone with you is truly rewarding. If anything...
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Ashleigh was very responsive and detailed through the whole process. I would highly recommend Ashleigh and Highland Mortgage.
Reply from Ashleigh Smyth
February 26th, 2026 02:44 PM
I appreciate your kind words, Markus. Being responsive and detailed is essential to me, and I'm glad to know it made a positive impact. Thank you for recommending both myself and Highlands Residential Mortgage. If you have any further questions...
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I have been working with Melissa for the past year She is so knowledgeable, patient, informative and helpful. She guided me through every process from the beginning through the end
Reply from Melissa Redona
February 23rd, 2026 08:32 PM
Thank you so much for the kind words Shannon! It was a pleasure working with you throughout the whole process. Congratulations on your new home. I am always here if you have any questions. <3
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My experience acquiring financing from Highlands Mortgage through Deon Kapetan was wonderful. My situation going in was complicated and frustrating, and Deon guided me through every turn, consistently suggesting the steps that would bring success...
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Reply from Deon Kapetan
February 24th, 2026 12:08 AM
Your kind and heartfelt review means a lot to me, Teresa. I'm grateful you found the journey to purchasing your home to be a successful and positive experience. It's important to me that my clients feel well-informed and supported throughout...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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