Experience Logo
Melissa Redona's Cover Image
Melissa Redona - Mortgage Loan Officer in Las Vegas, NV

Melissa Redona

ClaimedPro

Mortgage Loan Officer

Company Logo
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture...... Show More
Company Logo
Location & Business Hours
Friday
8:30 AM to 5:00 PM
Saturday
closed
Sunday
closed
Overall Ratings
4.97
(21)
Filter by Date
Range
Filter by Rating
Reviews from Web
  • 5.0
    Encompass
    J
    Jamie F
    Las Vegas, NV
    Posted on May 17th, 2026 05:52 PM
    Melissa is an amazing communicator!
    Reply from Melissa Redona
    May 18th, 2026 02:33 PM
    Thanks Jamie! <3 Thank you for being an amazing partner.
  • 5.0
    Encompass
    C
    Christopher R B E
    Las Vegas, NV
    Posted on May 12th, 2026 02:34 PM
    This team, especially Melissa , are very knowledgeable and helpful. They made purchasing our first house very easy, not as stressful as we thought it would be. Mahalo Melissa and team, we appreciate you all.
    Reply from Melissa Redona
    May 13th, 2026 01:49 AM
    Thank you so much! It was a pleasure getting to work with you and Jazzery! Thank you both for putting your trust in me throughout this process. Congratulations on your home <3
  • 5.0
    Encompass
    J
    Jade B
    North Las Vegas, NV
    Posted on March 21st, 2026 08:58 PM
    Melissa was wonderful!!! she answered all our questions whenever we had any and always went the extra mile to help us. thanks so much Melissa!!
    Reply from Melissa Redona
    March 24th, 2026 02:09 PM
    Aww it was my pleasure. I'm so happy I got to help you guys on this one! <3
  • 5.0
    Encompass
    J
    Josef G
    North Las Vegas, NV
    Posted on March 20th, 2026 10:24 PM
    Kind, accommodating, and very understanding. highly recommended!
    Reply from Melissa Redona
    March 24th, 2026 02:08 PM
    Thank you for the opportunity to work with you guys! And I appreciate both of your patience throughout the whole proceess. :-)
  • 4.83
    Encompass
    P
    Payge A
    Las Vegas, NV
    Posted on February 24th, 2026 01:56 AM
    Melissa is very good at responding to calls and questions. She tries to resolve questions and issues in a timely manner.
    Reply from Melissa Redona
    February 25th, 2026 02:19 PM
    Thank you Payge! It was a pleasure working with you! :-)
  • 5.0
    Encompass
    S
    Shannon D
    Las Vegas, NV
    Posted on February 23rd, 2026 01:44 PM
    I have been working with Melissa for the past year She is so knowledgeable, patient, informative and helpful. She guided me through every process from the beginning through the end
    Reply from Melissa Redona
    February 23rd, 2026 08:32 PM
    Thank you so much for the kind words Shannon! It was a pleasure working with you throughout the whole process. Congratulations on your new home. I am always here if you have any questions. <3
  • 5.0
    Encompass
    R
    Raquel K S
    Las Vegas, NV
    Posted on February 15th, 2026 06:29 AM
    Melissa is amazing and easy to work with. She was always available when needed, she communicates with every step of the way.
    Reply from Melissa Redona
    February 18th, 2026 07:52 PM
    Raquel, I am grateful for your kind words. It's reassuring to hear that my availability and communication were beneficial throughout the process. If you have any further questions or need assistance in the future, please feel free to get in...
    read more
  • 4.83
    Encompass
    B
    Bishop H
    Henderson, NV
    Posted on February 9th, 2026 07:27 PM
    Very easy to work with.
    Reply from Melissa Redona
    February 10th, 2026 09:47 PM
    Thank you Bishop! It was a pleasure working with you and Aunty Suzette. :-) Congratulations on your new home and move to Las Vegas.
  • 5.0
    Encompass
    T
    Tuong L
    Las Vegas, NV
    Posted on December 10th, 2025 12:34 AM
    Once again, thank you very much to Trish, Melissa, and the entire team. They are highly professional, patient, and always respond to all of my questions in a timely manner. I highly recommend them to anyone who needs mortgage-related services....
    read more
    Reply from Melissa Redona
    December 11th, 2025 06:29 PM
    Thank you for your kind words! It was a pleasure working with you. I am so excited for this new chapter for your family <3
  • 5.0
    Encompass
    C
    Cesar M
    Las Vegas, NV
    Posted on November 29th, 2025 05:56 PM
    Handled all my question.
    Reply from Melissa Redona
    December 1st, 2025 07:01 PM
    Thank you Cesar! It was a pleasure working with you and Karen. Welcome to Las Vegas! :-) I hope you and your family enjoy your new home. ;-)
  • 10 of 21
    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    192
    /850
    Search Rank Score
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Addresses and Serving Areas

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 1633494
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.