Melissa Redona
Mortgage Loan Officer
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
Melissa and her team was nothing but the best They walked me through evety step of the process making it so easy I highly recommend them to anyone qho is ready to purchase a home
Melissa and her team are on top of it! Always a pleasure to work with.
Reply from Melissa Redona
October 26th, 2026 01:58 PM
Thank you for trusting us <3 Team work made the dream work on this ;-) pleasure to work with you as well :-)
From start to finish, Melissa treated us with respect and kindness. She was professional, knowledgeable, helpful, and the best of all, friendly and approachable. She took the time to guide us through the mortgage process and made sure we felt...
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Reply from Melissa Redona
October 22nd, 2026 03:31 PM
Aloha Bob & Leslie! This made my day. :-) Thank you for trusting me to guide you through your home loan journey. I'm glad we were able to make this process a smooth and stress-free for you. Sending you both a big Mahalo and wishing you happiness...
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Very good communication and informative about any questions I had. Great team
Reply from Melissa Redona
October 8th, 2026 03:35 PM
Thank you so much John! It was a pleasure working with you and Anamalia! Congratulations to you and your family :-)
Melissa has been so great to work with. She is bery very professional and knowledgeable and helped us with this process in a timely manner walking us through every step making suew sure we understood everything. Definitely will be recommending...
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Reply from Melissa Redona
August 12th, 2026 04:58 PM
Thank you for the kind words 🥹 it was truly a pleasure working with you and your family. I’m so excited for you guys to create memories in a home you can call your own! ❤️
melissa is the GOAT
Reply from Melissa Redona
July 16th, 2026 08:30 PM
Jamie, thank you for your enthusiastic feedback! I'm glad to know you had a positive experience. If there's anything else I can assist you with, please feel free to reach out.
Melissa is an amazing communicator!
Reply from Melissa Redona
May 18th, 2026 02:33 PM
Thanks Jamie! <3 Thank you for being an amazing partner.
This team, especially Melissa , are very knowledgeable and helpful. They made purchasing our first house very easy, not as stressful as we thought it would be. Mahalo Melissa and team, we appreciate you all.
Reply from Melissa Redona
May 13th, 2026 01:49 AM
Thank you so much! It was a pleasure getting to work with you and Jazzery! Thank you both for putting your trust in me throughout this process. Congratulations on your home <3
Melissa was wonderful!!! she answered all our questions whenever we had any and always went the extra mile to help us. thanks so much Melissa!!
Reply from Melissa Redona
March 24th, 2026 02:09 PM
Aww it was my pleasure. I'm so happy I got to help you guys on this one! <3
Kind, accommodating, and very understanding. highly recommended!
Reply from Melissa Redona
March 24th, 2026 02:08 PM
Thank you for the opportunity to work with you guys! And I appreciate both of your patience throughout the whole proceess. :-)
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
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Addresses and Serving Areas
Primary Serving Area
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 1633494
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