Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours
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24 hours
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24 hours
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Reviews from Web
We always appreciate that Jessica and the team guide us through the process every step of the way, even though it isn't our first time, every deal is different and can go sideways. The team is on it and make it as smooth as possible!!
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Reply from Jessica Upshaw
April 6th, 2026 06:31 PM
I'm glad to know that you feel supported throughout every step of the process, Stephanie. Your trust and recognition mean a lot, especially given the varying nature of each deal. I'm here to help ensure everything runs smoothly for you. If...
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Easy to work with, answered all questions, quick to respond.
Reply from Jessica Upshaw
April 6th, 2026 02:26 PM
I'm pleased to hear you found it easy to work with me and that I was able to answer all your questions promptly, Ann. Your feedback is greatly appreciated. If you need any assistance or have more questions in the future, don't hesitate to reach...
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Mike was very communicative, which is one of the most important things in this process! He was always available to answer my questions!!
Reply from Michael DeWitt
April 6th, 2026 01:44 PM
I'm grateful for your review, William. It's great to know that my communication met your expectations and helped throughout the process. Being available to answer questions is something I prioritize. If there's anything further you need, feel...
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Rob is very knowledgeable and very personable. He kept me updated every step of the way, and answered every question I had. I can't recommend him highly enough!
Reply from Owner
April 3rd, 2026 12:16 PM
Thanks for the awesome review...it was our privilege to be a part of your home buying journey!
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Rob is very knowledgeable and very personable. He kept me updated every step of the way, and answered every question I had. I can't recommend him highly enough!
Reply from Rob Rothrock
April 2nd, 2026 08:59 PM
Thanks for the awesome review...our clients’ happiness means everything!
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Sam is amazing! He is extremely knowledgeable, so willing to teach and answer questions, and made us feel supported throughout the entire homebuying process.
Reply from Sam Brock
April 6th, 2026 10:38 PM
Thank you so much for the thoughtful review—educating and supporting my clients throughout the process is what I care most about, and I’m glad that came through. Wishing you many happy memories in your new home!
Farrah was always on top of everything. If she did not know the answer, which she usually did, she would jump on it and get right back to us.I have already recommended her to a few other clients.Im looking forward to working with her again...
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Reply from Farrah Pullen
April 2nd, 2026 08:09 PM
Hi Caren! Thank you so much for the wonderful review. It was a pleasure working with you and I can't wait to close our next one together. You are a joy to work with and I'm thankful to partner with you!
kelly Buchanan
Reply from Kellie Buchanan
April 6th, 2026 01:28 PM
Thank you for your positive rating. If you have any additional feedback or if there's anything you'd like to discuss, please feel free to reach out.
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We had a great experience working with our Rick and hiis team He went above and beyond to find a unique mortgage product that fit our specific situation, which made a huge difference for us. Throughout the entire process, he was consistently...
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Reply from Rick Oaks
April 2nd, 2026 03:05 PM
I'm very appreciative of your thoughtful feedback, Stephen. Your experience and satisfaction are important to me, and I'm glad that you felt supported throughout the process. Taking the time to find a mortgage solution that fits your needs...
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She is great and always willing to answer, text, gives good Explanations, overall great communication
Reply from Leslie Isbell
April 6th, 2026 06:38 PM
I'm glad to hear you had a positive experience, Brian. Providing clear explanations and maintaining good communication is very important to me. If you need any more assistance or have further questions, please feel free to reach out.
3351–3360 of 80878
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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