Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Mon
24 hours
Tues
24 hours
Wed
24 hours(Open now)
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
The process was smooth and efficient. Gene and Ann answered all of my questions with clarity and patience. I am looking forward to learning more about future options for leveraging the equity in my home.
Reply from Gene Frazier
April 9th, 2026 01:40 PM
It's great to know that you found the process smooth and efficient, Fatima. I'm pleased that both Ann and I could address your questions clearly and patiently. When you're ready to explore future options with your home's equity, feel free to...
read more
The care put into fully understanding the situation, recommend a good path and communicating the process made the experience cery very simple from the customer standpoint.
Reply from Jennie Daniels
April 9th, 2026 07:13 PM
I'm pleased to know that my approach helped simplify the process for you, Grant. It's important to me to provide clear communication and to develop a thoughtful path forward. If you have any more questions or need assistance in the future,...
read more
it is fine no problem
Reply from Jessica Upshaw
April 9th, 2026 02:28 PM
I appreciate your feedback, Danah. If there's anything more you'd like to share or if you have any questions down the line, feel free to reach out. I'm here to assist whenever needed.
She has been extremely helpful and good at communicating.
Reply from Shannon Dalpiaz
April 8th, 2026 07:21 PM
Bailey, I appreciate your feedback. I'm glad to know that you found my communication helpful throughout your process. If there's anything more I can do to assist you, feel free to reach out any time.
for
Sam was extremely knowledgeable, understanding, and comprehesive when it came to answering our questions and providing multiple options/perspectives so we can make make an informed decision. Sam was also very responsive and made the process...
read more
Reply from Sam Brock
April 6th, 2026 10:40 PM
Thank you so much—I’m glad I could help walk through the options and keep things running smoothly. I really appreciate the trust and enjoyed working with you every step of the way.
for
Ashley McKenzie-Sharpe
That its over.
Reply from Ashley McKenzie-Sharpe
April 8th, 2026 05:10 PM
I'm sorry to learn you felt this way about the process, Terry. If there's any specific feedback or issues you'd like to discuss further, please feel free to reach out directly. Your input is valuable, and I'd like to ensure we address any concerns...
read more
for
She was very communicative and very detailed. She also has a pleasant personality. She wasn't just business business business. She cared how you were doing that day while the business was being conducted. I def recommend! Great people!
Reply from Vicki Estes
April 8th, 2026 02:21 PM
Thank you for sharing your experience, W. It's important to me to strike a balance between the professional aspects and the personal connection. I'm pleased to hear that you appreciated the detailed communication and care during our interaction....
read more
We could ask Raye questions anytime we wanted she was always available. She did her job quite well and we're quite pleased with her.
Reply from Rae Lyn Boyer
April 8th, 2026 01:33 PM
I'm glad to hear that you felt comfortable reaching out with questions at any time, Kevin. Being available and helpful is important to me, and I'm pleased to know it made a positive impact on your experience. Should you have any more questions...
read more
Stephen was awesome! Smooth transaction and great communication the whole time kept me updated every step. Loved working with him as a lender.
Reply from Stefen Brooks
April 6th, 2026 03:11 PM
Thank you Elsa! It was great working with you as well!
for
Really good communication with Daniel and his team. They clearly explained any questions I had and helped throughout the process.
Reply from Daniel McCoy
April 8th, 2026 12:38 PM
I'm pleased that you found the communication with me and my team to be effective, Paul. Making sure your questions were clearly answered and offering support throughout the process is always a priority. If you have any further questions or...
read more
3291–3300 of 80876
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
