Shannon Dalpiaz
PRODUCING SALES MANAGER | NMLS# 151454
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture...... Show More
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The communication was grat keeping us informed at all times
Reply from Shannon Dalpiaz
May 15th, 2026 08:24 PM
Scott, I'm grateful for your feedback. It's great to hear that my communication kept you well-informed throughout the process. If there's anything further you need, please feel free to reach out.
I received lots of communications, and she answered the phone every time I had a question; she was there. I never needed to leave a message.
Reply from Shannon Dalpiaz
April 20th, 2026 12:51 PM
Douglas, I'm pleased to hear that you found my communication helpful and that I was able to answer your questions promptly. If there's anything else you need or any further assistance required, please feel free to reach out.
She has been extremely helpful and good at communicating.
Reply from Shannon Dalpiaz
April 8th, 2026 07:21 PM
Bailey, I appreciate your feedback. I'm glad to know that you found my communication helpful throughout your process. If there's anything more I can do to assist you, feel free to reach out any time.
Shannon's professionalism and knowledge is amazing. I trust her entirely with my client's needs. Thanks again for another successful transaction!
Reply from Shannon Dalpiaz
March 23rd, 2026 07:36 PM
Thank you, Aeryn, for your kind words. I appreciate your trust and am glad to hear that my professionalism and knowledge have been helpful for your clients. It has been a pleasure working with you, and I look forward to supporting more successful...
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I couldn't ask for anyone bettet to help me along this process. Shannon was with me and made sure she explained everything to me from beginning to end.
Reply from Shannon Dalpiaz
March 23rd, 2026 06:45 PM
I'm glad to hear that you felt well-supported throughout the process, Brenda. It's important to me to ensure that everything is clearly explained from start to finish. If you have any additional questions or need assistance down the road, please...
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From beginning to end, all communication was extremely prompt and well explained. I truly felt important and that my needs mattered. Shannon is so nice and easy to talk to. She truly made the entire process easy and not stressful.
Reply from Shannon Dalpiaz
March 12th, 2026 03:00 PM
I'm grateful for your thoughtful review, Erin. It's wonderful to hear that you found the communication prompt and clear throughout the process, and that you felt valued and understood. It's always my goal to ensure everything is straightforward...
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Shannon's really easy to work with. She made the process very smooth and stress free. I'm very pleased with my experience with Shannon and the team at Highlands.
Reply from Shannon Dalpiaz
March 9th, 2026 12:45 PM
Your feedback is much appreciated, Ryan. I'm glad to hear that you found working with me easy and that the process was smooth and stress-free. It’s rewarding to know you were pleased with your experience. If you need any further assistance,...
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This is the second time we were able to have Shannon help us out. Direct to the point advice. Great communication. Expedient service. As long as we're in AZ, Shannon will be our only Manager! Thank you! Again!
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Reply from Shannon Dalpiaz
February 12th, 2026 09:51 PM
I appreciate your continued trust and confidence in my services, Luke. Your kind words about my communication, advice, and service speed mean a lot to me. It's wonderful to hear that I could assist you effectively for a second time. If there's...
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Clear communication from Shannon through all phases of the transaction.
Reply from Shannon Dalpiaz
February 6th, 2026 03:20 PM
Melissa, thank you for highlighting the clarity of communication during your transaction. It’s rewarding to know that this aspect of my service resonated with you. If there’s anything more I can assist with, please feel free to reach out.
Shannon was prompt and friendly throughout the loan and escrow process.
Reply from Shannon Dalpiaz
February 3rd, 2026 03:24 PM
Jeffrey, I'm thankful for your kind review. It's great to know that my promptness and friendly approach made a positive impact during your loan and escrow process. If you have any further questions or need assistance in the future, don't hesitate...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Search Rank ScoreLearn More →
183
/850
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Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 151454
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