Shannon Dalpiaz
PRODUCING SALES MANAGER | NMLS# 151454
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Communication was excellent! Shannon texted, called and emailed us keeping us in the loop with every step that goes through the process of purchasing a home. Couldn't have asked for a better mortgage company to work with! Thank you for everything...
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Reply from Shannon Dalpiaz
October 20th, 2026 02:50 PM
Mark, I'm grateful for your kind words and pleased to know that my communication kept you informed throughout the home purchasing process. It's great to hear that you had a positive experience with Highlands Residential Mortgage, Ltd. Thank...
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Great professional asistance, worked hard to make everything happen in an expedient mannor. Shannon and staff are the greatest. Will recommend them to any family and friends that might need them in the future!! Thank you!!
Reply from Shannon Dalpiaz
October 15th, 2026 02:23 PM
Constance, I'm thankful for your kind words and happy to hear that you found my assistance professional and expedient. It's great to know that my team at Highlands Residential Mortgage, Ltd. and I could meet your needs effectively. Your willingness...
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Great service! communication was on point , always knew what was going on with the loan. Loan closed on time and had a great experiance!!
Reply from Shannon Dalpiaz
October 14th, 2026 02:09 PM
Carie, I'm glad to hear that you had a great experience and that my communication kept you well-informed throughout the loan process. It's wonderful to know that we closed the loan on time for you with Highlands Residential Mortgage, Ltd. Thank...
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I was referred to Shannon by my sister who is a broker with Highlands in TX. my initial contact w Shannon was on the friday afternoon before a 3 day holiday weekend (Labor Day). Shannon was very responsive and got me a prequal letter that day...
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Reply from Shannon Dalpiaz
October 12th, 2026 04:16 PM
Denise, I appreciate you sharing your initial experience with me and that you valued the prompt response before the Labor Day weekend. I'm sorry to see that your overall experience did not meet your expectations. Please feel free to reach out...
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Seemed to move through smoothly and kept me informed .
Reply from Shannon Dalpiaz
July 6th, 2026 07:58 PM
John, I'm pleased to hear that everything moved smoothly and that you felt well-informed throughout the process. Thank you for sharing your experience with me.
Shannon Dalpaiz kept all parties informed every step of the way, making the transaction smooth and stress-free. She was professional, thorough, and always available to answer questions and provide updates. Her communication, attention to detail,...
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Reply from Shannon Dalpiaz
June 30th, 2026 02:17 PM
Tamara, I appreciate your thoughtful review and am glad to know that my communication and attention to detail made the transaction smooth for you. It's great to hear that you found the process stress-free and professional. Thank you for recommending...
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Shannon treated us perfectly and was with us every step of the way and helped us get into our first home I was expecting tons and tons of paperwork and she made it so easy! The app helped show us where we were at in the process and Shannon...
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Reply from Shannon Dalpiaz
June 29th, 2026 06:34 PM
Cody, I'm truly grateful for your kind words and pleased to hear that I could make the process of getting into your first home easier for you. It's wonderful to know that the app and my updates were helpful along the way. Thank you for choosing...
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Shannon answered my questions fast. Shannon also made the process very smooth.
Reply from Shannon Dalpiaz
June 23rd, 2026 01:19 PM
McKaylee, I'm glad to hear that I could answer your questions quickly and help make the process smooth for you. Thank you for sharing your positive experience.
It couldn't have gone smoother. So kind, over and above with helping us.
Reply from Shannon Dalpiaz
June 12th, 2026 03:01 PM
Debra, I'm grateful for your kind words and pleased to hear that everything went smoothly. I'm happy to have been able to assist you throughout the process.
Shannon and her team were kind, responsive and clearly cared. We had numerous delays - on our side - and they were gracious in accommodating us.
Reply from Shannon Dalpiaz
June 11th, 2026 01:07 PM
Becky, I'm pleased to know that you felt supported by me and my team despite the delays. Your kind words about our responsiveness and care mean a lot. If there's anything else you need, please let me know.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 151454
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