

Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
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24 hours
Tues
24 hours
Wed
24 hours(Open now)
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Reviews from Web
Very helpful and made the process easy
Reply from Nikki Thompson
April 13th, 2026 07:58 PM
I'm grateful for your feedback, Omar. I'm pleased to know that I was able to make the process easy and helpful for you. If you need any further assistance, feel free to reach out.
Phillip was great to work with! We didn't knod know where to start as first home owners but philip Philip made it a breeze! Highly recommended
Reply from Philip Price
April 12th, 2026 06:46 PM
I'm glad to hear that you had a positive experience, Luiz. Guiding first-time home buyers through the process smoothly is important to me, and it's wonderful to know that you found it straightforward. Thank you for your recommendation, and...
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Deanna was able to explain every step, of every process, in detail so that I was comfortable with each process and knew exactly what to expect, what I needed to do or provide, and what our time frame was. We had several bumps in the road, but...
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Reply from Deanna Galloway
April 13th, 2026 07:14 PM
Jennifer, I'm grateful for your thoughtful feedback and glad to know that I could make the process clear and comfortable for you. It was my pleasure to help you navigate any issues and keep you informed every step of the way. Thank you for...
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Deanna's communication was excellent, and she was always there when I needed support. I genuinely enjoyed working with her and would absolutely choose to work with her again.
Reply from Deanna Galloway
April 13th, 2026 07:03 PM
Melody, I'm grateful for your kind words and pleased to hear that you enjoyed working with me. It's appreciated to know that my communication and support made a positive impact on your experience. I look forward to the opportunity to work with...
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From start to finish, Erin was great. She always picked up the phone; we never got her voicemail She answered all of our questions, no matter how trivial. She called and emailed frequently just to check in. She made the entire process straighforward...
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Reply from Erin Merryman
April 10th, 2026 02:26 PM
Tanya, I'm happy to know that the process was straightforward and painless for you. Frequent communication is very important to me, so I'm glad it made a difference. Your recommendation means a lot, and I'm here if you have any future questions...
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She made it very easy to understand all documents and all parts of the process.
Reply from April Myrick
April 13th, 2026 07:15 PM
I'm happy to hear that you found the process easy to understand, Carson. Simplifying complex documents and procedures is something I strive for. If you have any more questions or need further assistance, feel free to reach out.
After being Passed over by other lenders with almost no effort from them. Amber was the one to put in the work it felt like she knew what she was doing. Other lenders just glanced us over and said sorry.
Reply from Amber Keeton
April 13th, 2026 08:41 PM
I'm glad to hear I could help, Warren. It means a lot to know that my efforts made a difference for you when others couldn't. If you have any more questions or need further assistance, please feel free to reach out.
Sam, is very knowledgeable & always willing to answer any questions or concerns.
Reply from Sam Brock
April 13th, 2026 08:49 PM
I'm glad to hear that you found my knowledge and willingness to address questions helpful, Poleth. If you ever have more questions or need further assistance, please feel free to reach out.
Sam and his team are a 10/10 ! From start to finish , he has been excellent to work with! Communication has been key through past transactions and his level of expertise really shows through it all! Wouldn't want to work with anyone else!
Reply from Owner
April 13th, 2026 07:15 PM
You're the best, Josue. Thanks for the kind words and CONGRATS!
Sam and his team has helped me several times in many ways and has also been a huge help for friends and family! He is on point with his timing, communication, and knowledge! Hope to do many more transactions with him and his team!
Reply from Sam Brock
April 13th, 2026 02:16 PM
I'm grateful for your kind words, Josue. It's appreciated to hear that I've been able to assist you, your friends, and family effectively. I look forward to working with you on many more transactions in the future.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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