

Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Mon
24 hours
Tues
24 hours
Wed
24 hours(Open now)
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Nikki always stays on top of everything, communicates well, and gets us to the finish line without any surprises. My clients felt taken care of the whole time. Would absolutely refer her again.
Reply from Nikki Thompson
April 13th, 2026 01:13 PM
Thank you for your kind words, Taylor. I'm happy to hear that both you and your clients felt well taken care of throughout the process. Your trust and referrals mean a lot to me.
Was great too work with very speedy and accurate.
Reply from Jennifer Langhover
April 13th, 2026 12:48 PM
I'm happy to hear that you found the experience both speedy and accurate, Anthony. If there's anything more I can do for you in the future, please let me know.
Everything was quick, went smoothly, and made easy for me
Reply from Linda Mister
April 13th, 2026 12:37 PM
I'm happy to hear that everything went smoothly for you, Michael. Making the process quick and easy is always my goal. If you have any more questions or need further assistance, feel free to reach out.
Topnotch professional. Timely communication. Very patient and understanding. Superb customer service.
Reply from Stacey Hendrix-Gross
April 13th, 2026 02:18 PM
Thank you for your generous words, Lara. I'm happy to know that you appreciated the communication and found the service to be top-notch. Providing patient and understanding support is a priority for me, and I'm glad it made a positive impact...
read more
I was treated like family, and the experience was great. Anytime I called even without an appointment Melissa answered and when busy with other client she called back within few minutes. She answered all my questions without complaint. I highly...
read more
Reply from Melissa Hoover
April 13th, 2026 05:36 PM
Ebenezer, thank you so much for your kind words. It truly means a lot to me. Helping your family purchase a home you love was an absolute privilege. I’m so grateful for the trust you placed in me throughout the process, and I’m glad we were...
read more
Excellent communication. Very good follow up. Took care of the buyers step by step. Always ready to help in problems that arise. Will definitely use Andy's expertise in the future for my buyers.
Reply from Andy Cook
April 10th, 2026 01:27 PM
Thank you so much—I really appreciate that. It means a lot to be trusted throughout the process. I’m always here to stay ahead of things, keep communication proactive, and help navigate any bumps along the way. Looking forward to working together...
read more
Everything! The whole process was perfect!
Reply from Clay Payne
April 13th, 2026 07:58 PM
I'm grateful for your kind words, Jacob. It's great to know that you found the entire process perfect. If you have any other needs or questions, feel free to reach out to me.
Andrew explained the whole process to us thoroughly and made the loan process super easy. Definitely recommend with his knowledge and help!
Reply from Andrew Aaron
April 13th, 2026 07:28 PM
I'm glad to hear that the loan process was made easy for you, Serena. Your recommendation is appreciated, and I'm always here to assist with any future needs!
N/A minimum 10
Reply from Ashley McKenzie-Sharpe
April 13th, 2026 01:53 PM
Thank you for your feedback, Mark. If there's anything specific you'd like to share or discuss, please feel free to reach out to me directly.
Everything
Reply from Sherri Crayne
April 13th, 2026 01:31 PM
Megan, I'm grateful for your positive feedback. I'm glad to have been able to assist you with everything at Highlands Residential Mortgage, Ltd. If there's anything more you need, feel free to reach out.
3211–3220 of 80874
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
![]()