

Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Mon
24 hours
Tues
24 hours
Wed
24 hours(Open now)
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
We ran in to a few problems and Lauren was prompt and fixed them.She is very kind,sweet and very professional.Thanks to Lauren we now own our first home.A big shout out to You Lauren Thank you so much.
Reply from Lauren Stamper | The Tish Ashley Te...
April 14th, 2026 01:48 PM
I'm grateful for your kind words, Charles. It's appreciated to know that I could assist in resolving the issues you encountered and help you achieve homeownership. Thank you for the shout out, and if there's anything else I can do for you,...
read more
Vicki was outstanding! She kept great communication throughout the process. This transaction was smooth with Vicki's guidance. I will definitely recommend her services again!! Thanks, Vicki!!
Reply from Vicki Estes
April 14th, 2026 07:41 PM
Thank you, Sammie. I'm glad to hear that the communication and transaction went smoothly for you. I truly appreciate your recommendation and am here if you need any further assistance in the future.
Vicki was amazing from start to finish. We spoke with another lender prior to meeting Vicki and it was truly night and day . Vicki accommodated my difficult schedule, noise of a toddler, and all of my first time homebuyer questions. I'm so...
read more
Reply from Vicki Estes
April 14th, 2026 02:27 PM
I'm grateful for your kind words, Christopher. It was a pleasure to assist you through the homebuying process and address your concerns. I'm glad I could accommodate your schedule and provide support beyond my usual role. If you have any more...
read more
Lisa and her team are wonderful to work with. They tackled everything we threw at them promptly and efficiently. The communication was fantastic throughout the entire process. It was a great experience working with Highlands Residential Mortgage...
read more
Reply from Lisa Burkes
April 14th, 2026 08:54 PM
Whitney, thank you for your kind words. I'm happy to hear that you had a great experience with my team and me at Highlands Residential Mortgage. Effective communication is something we strive for, and it's appreciated to know it made a positive...
read more
Craig was available anytime we needed to talk or ask questions
Reply from Craig B. Nichols
April 13th, 2026 05:07 PM
Joan, I'm grateful to know that my availability and support were helpful whenever you needed to talk or had questions. It was my goal to ensure you felt supported throughout the process. Thank you for sharing your experience!
Brent was always willing to answer our questions and take time to explain things to us. This was our first time refinancing and due to the market we had to act quickly. Brent was very patient as we stumbled our way through always willing to...
read more
Reply from Brent Bourdeau
April 13th, 2026 06:53 PM
I'm pleased to know that I could provide the reassurance and patience you needed during your first refinancing experience, Christine. It's important to me that all your questions are answered and that you feel confident throughout the process....
read more
She's always on top of the process in communication!
Reply from Jennifer Langhover
April 13th, 2026 03:53 PM
I'm grateful for your positive feedback, Mark. Keeping communication clear and consistent is something I prioritize. If there's anything else I can help you with, please let me know.
Our refinance experience was smooth and efficient from start to finish!
Reply from Johnny Hinchey
April 13th, 2026 02:30 PM
I'm grateful for your feedback, Katherine. It's nice to know that your refinance experience was smooth and efficient. If there's anything else you need or any questions you have, please feel free to reach out.
Stellar service
Reply from Daniel Carson
April 13th, 2026 02:03 PM
Thank you, Sharon, for your kind words. I'm glad to know that you had a great experience with my service. If there's anything more I can do for you in the future, please feel free to reach out.
Nikki always stays on top of everything, communicates well, and gets us to the finish line without any surprises. My clients felt taken care of the whole time. Would absolutely refer her again.
Reply from Nikki Thompson
April 13th, 2026 01:13 PM
Thank you for your kind words, Taylor. I'm happy to hear that both you and your clients felt well taken care of throughout the process. Your trust and referrals mean a lot to me.
3201–3210 of 80873
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
![]()