Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours
Sat
24 hours
Sun
24 hours
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Reviews from Web
We had an amazing buying experience with Mendy! She went above and beyond to help us in this process.
Reply from Mendy Bowen-Nagy
April 30th, 2026 08:24 PM
I'm very grateful for your kind words, Cody. It's wonderful to know that you had such a positive buying experience. Helping you through the process was my pleasure, and I'm here if you need anything else.
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Sean and his team were great to work with, quick to respond to my questions and everything went smoothly.
Reply from Sean Cramer
April 30th, 2026 04:31 PM
I'm grateful for your feedback, Ashley. It's nice to hear that you found our team responsive and that everything went smoothly during the process. If you have any more questions or need further assistance, feel free to get in touch.
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Always a pleasure
Reply from Thomas Brown
April 30th, 2026 04:05 PM
Thank you, Katie. I'm happy to know that working with me has been a pleasure for you. If there's anything else I can assist you with, just let me know.
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Derek kept us continually updated while maintaining a seamless path forward throughout the transaction. Easy to reach and communicate with. His rates and fees were competitive as well.
Reply from Derek Shaw
April 30th, 2026 04:01 PM
Andrew, I appreciate your feedback. I'm glad to hear that you found the transaction smooth and that my communication met your needs. It's good to know that the rates and fees were competitive for you. Thank you for taking the time to share...
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Ashley McKenzie-Sharpe
Not Ashley specifically, but Highlands Mortgage was very difficult to work with thoughout this process. In addition to the basic information requested, I had to send 92 documents, letters, and check screenshots over a 3-month period. It seemed...
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Reply from Ashley McKenzie-Sharpe
April 30th, 2026 02:45 PM
Jason, I appreciate you sharing your experience with the process. I'm sorry to hear about the difficulties you faced and the challenges with communication and documentation. Please reach out to me directly so we can address your concerns further...
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Highland Mortgage is absolutely amazing .
Reply from Sabrena Hughes
April 30th, 2026 02:34 PM
I'm grateful for your positive feedback, Crystal. It's wonderful to know that you feel so positively about Highlands Residential Mortgage. If you ever need assistance or have any questions, I'm here to help.
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Vicki was on top of all the necessary tasks for us to complete to be sure we were ready to close without a hitch. She is very friendly and personable which makes the encounter so much more pleasant!
Reply from Vicki Estes
April 30th, 2026 01:38 PM
I'm glad to hear that you had a pleasant experience, Mary. It's great to know that my approach made the process smoother for you. If there's anything more I can do, please feel free to reach out.
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Everyone has been so nice and great to work with.
Reply from Daniel McCoy
April 30th, 2026 01:09 PM
Thank you, Patricia. I'm happy to hear that you found everyone nice and great to work with. Your feedback is truly appreciated!
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Sammy Arellano
Quick to respond to my questions, and gave good advice.
Reply from Sammy Arellano
April 30th, 2026 01:06 PM
Scott, I appreciate your kind words. I'm glad I could provide timely responses and helpful advice. If you have any more questions or need further assistance, feel free to reach out.
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my husband received ample support and communication from Karen when we had questions. The paperwork was done on a timely manner.
Reply from Karen Sims
April 30th, 2026 12:51 PM
Ruth, I'm glad to know that you and your husband felt supported and well-informed throughout the process. It's great to hear that the paperwork was handled promptly. If you have any more questions or need further assistance, feel free to reach...
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2881–2890 of 80863
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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