

Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
Fri
24 hours
Sat
24 hours
Sun
24 hours
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Reviews from Web
Made the experience a breeze
Reply from Jennifer Langhover
May 18th, 2026 04:44 PM
Michael, I'm glad to hear that your experience felt like a breeze. If there's anything else I can assist you with, please feel free to reach out.
Sean was great to work with, he was always available and helpful
Reply from Sean Cramer
May 18th, 2026 02:14 PM
I'm pleased to hear that you found me available and helpful, Amanda. It was great working with you, and if you ever need anything in the future, I'm here to assist.
The total attention to details that I received from all the stagg staff made a stressful situation as pleasant as possible.. Thank you Vicki and every else who helped along the process...
Reply from Vicki Estes
May 18th, 2026 05:52 PM
I'm glad to hear that the attention to detail from the team helped make the situation more pleasant for you, Alfred. Thank you for your kind words, and if there's anything else I can assist with, please don't hesitate to reach out.
Communiation and speed :)
Reply from Skip O’Neal
May 18th, 2026 08:51 PM
I'm happy to hear that you appreciated the communication and speed, Luz. If there's anything more I can assist you with, please let me know.
Lynsey answers and questions the buyer needs and keeps them up to date through out the process!!
Everything. The overall experience from the first call through closing went smoothly. There were no surprises. Sean's guidance and advice was professional and timley.
Reply from Sean Cramer
May 18th, 2026 02:45 PM
I'm glad to hear that everything went smoothly from start to finish, William. Your kind words about my guidance and advice being professional and timely mean a lot to me. If you ever have more questions or need assistance in the future, don't...
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At the beginning, I was quite apprehensive about being approved. However, I distinctly recall our first conversation, where you reassured me that there was nothing to fear and now here we are we are loving our new house. Thank you so much....
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Reply from Linda Mister
May 15th, 2026 04:54 PM
Rogelio, I'm grateful for your kind words and so happy to hear that you are loving your new house. It's good to know that our initial conversation helped reassure you. My team and I appreciate your trust in us, and we're here if you need anything...
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Ashleigh was responsive and helpful from the very first phone call until the final signature. At no time did we feel we were not kept informed and up to date on our loan progress. The process went well
Reply from Ashleigh Smyth
May 12th, 2026 04:54 PM
I'm so glad you felt the process was smooth and clear, Shane. I truly appreciate your business and hope you and Sheryl enjoy many years in your new home across the street from your family here in NC!!
Derek made the whole process painless and got us a better deal vs our Bank that we've been with for almost 2 decades.
Reply from Derek Shaw
May 15th, 2026 04:36 PM
Jason, I'm grateful for your feedback. It's great to know that I could make the process painless for you and secure a better deal compared to your long-time bank. Thank you for sharing your experience with Highlands Residential Mortgage, Ltd.!...
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Derek kept the whole process very simple and easy to follow, turned what could have easily been an overwhelming process very pleasant. Really appreciated his recap of outstanding tasks along the way. Highly recommend him for anyone needing...
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Reply from Derek Shaw
May 15th, 2026 04:02 PM
Wendy, I'm pleased to hear that you found the process simple and easy to follow. I appreciate your kind words about my recaps and recommendations. Thank you for recommending me for home financing needs!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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