Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours
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24 hours
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24 hours
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Reviews from Web
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Rob made the first time home buying experience great! He helped us with every single question we have along the way, which just made us feel more confident about choosing him as our lender and about the whole purchase. He guided us through...
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Reply from Rob Rothrock
May 21st, 2026 06:39 PM
Clarissa, I'm grateful for your kind words and pleased to hear that I could help make your first home buying experience great. It's nice to know that my guidance and patience helped boost your confidence in the process. Thank you for your appreciated...
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Thank you for the help
Reply from Erich Edwards
May 21st, 2026 05:10 PM
James, I'm pleased I could assist you. If there's anything more you need or any questions you have, feel free to reach out.
Robert communicates clearly and concisely. His experience is apparent in his explicit answers to an assortment of questions. He is both serious and humorous. I would not hestitate to do business with him again when needed.
Reply from Robert Carter
May 18th, 2026 06:32 PM
It was a pleasure to assist in your transaction and a joy to get to know you and be a small part of bringing your family closer together.
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Zach and the entire team went above and beyond for us. I do not have enough words to express how thankful I am for everyone involved. This isn't just a business transaction they are a part of, it's a new chapter in the lives of many and we...
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Reply from Zach Kent
October 8th, 2026 09:21 PM
Ashley, I'm grateful for your kind words and pleased to know that the experience felt like more than just a business transaction for you. It's truly rewarding to be part of such an important chapter in your life. If there's anything else I...
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Excellent service—always on time and always willing to answer any questions. Thank you.
Reply from Angelica Gaona
May 21st, 2026 03:22 PM
I appreciate your feedback, Julio. I'm glad to hear that you were satisfied with the timely service and that I could assist with your questions. If you ever have more inquiries or need further help, feel free to reach out.
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Communication
Reply from Vicki Estes
May 21st, 2026 01:42 PM
Lashanda, I appreciate your feedback on the communication. If there's anything more you'd like to discuss or need assistance with, please feel free to reach out.
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Trevor and his team were quick to assist and respond with solutions to my questions. They made me feel as ease during a process that could be considered very stressful. I'm thankful for the help and care that was given to me.
Reply from Trevor Cobb
May 21st, 2026 01:36 PM
Jonathan, I appreciate your kind words. I'm glad to hear that we could assist you promptly and make the process less stressful. If you have any more questions or need further assistance, please feel free to reach out.
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Great communication. Amy and Geniva went out of their way to ensure everything was handled in a timely manner!
Reply from Amy Jones
May 18th, 2026 03:32 PM
I'm thankful for your feedback, Tyler. It's nice to hear that the communication and efforts from Geneva and me made a positive impact on your experience. If you have any more questions or need further assistance, please feel free to reach out....
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Great wxper and Jessica made everything very easy!
Reply from Jessica Upshaw
May 21st, 2026 01:18 PM
Patricia, I'm pleased to know that you had a great experience and found everything easy with my assistance. Thank you for your kind words!
Good advice and requesting right documents on time
Reply from Melissa Hoover
May 21st, 2026 01:09 PM
I'm pleased to know that you found the advice helpful and appreciated the timely document requests, Cecilia. It's important for me to support and guide my clients efficiently. If you have any more questions or need further assistance, please...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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