

Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours
Fri
24 hours
Sat
24 hours
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Reviews from Web
Made the process very easy , explained everything in great detail . Was buying my first home but she made it the best experience.
Reply from Angela Taylor
June 2nd, 2026 06:06 PM
I'm glad to hear that I could make your first home buying experience a positive one, Marissa. Explaining everything in detail is important to me, and I'm happy it helped make the process easier for you. If you have any more questions or need...
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good communication and timeliness
Reply from Johnny Hinchey
June 2nd, 2026 06:03 PM
I'm pleased to hear that you found the communication and timeliness to be good, Kristen. Thank you for your feedback. If there's anything else you need, please don't hesitate to reach out to me.
April was wonderful to work with! She shows great communication, exceptional follow-through, and problem-solving expertise. I hope to work with her again soon!
Reply from April Barnes
June 2nd, 2026 04:19 PM
Haley, I'm glad to hear that you had a wonderful experience working with me and found my communication and problem-solving skills helpful. I look forward to the opportunity to work with you again soon!
We were disappointed in the last couple of weeks of the process. We selected Highlands on the assurance of a May 13 th closing and due to a series of miscommunications that did not happen. There was a 2-week delay in the closing that significantly...
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Reply from Deanna Galloway
June 2nd, 2026 04:07 PM
Joshua, I apologize for the inconvenience caused by the delay in your closing process. I understand how frustrating it must have been for it to impact your summer plans. Please reach out to me directly so we can discuss this further and find...
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Justin is thoughtful, kind, and communicative. He knows exactly what he's doing and makes sure everything goes smoothly. We really appreciated his knowledge and expertise.
Reply from Justin Buehring
June 2nd, 2026 03:12 PM
Elle, I'm grateful for your kind words. It's great to know that my efforts to ensure a smooth process and share my knowledge were appreciated. If you ever need further assistance or have any questions, please feel free to reach out.
Rich is amazing. This is our second house we’ve purchased with Rich. Excellent communicator. There was a last minute scrabble to close within 24 hours at least a week ahead of schedule, and Rich pulled it off. I can’t say enough about how great...
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Reply from Richard Cercone
June 2nd, 2026 03:03 PM
Jennifer, I'm pleased to know that you had a positive experience purchasing your second house with me. It's great to hear that my communication and efforts to meet the closing schedule were helpful to you. Thank you for your kind words about...
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In an industry where timing, communication, and problem-solving can make or break a real estate transaction, Rich Cercone delivers on every front.His ability to anticipate challenges before they become obstacles is remarkable. When complications...
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Reply from Richard Cercone
June 2nd, 2026 01:49 PM
Jill, I truly appreciate your kind words and thoughtful review. I'm glad to hear that my approach to challenges and dedication to communication have made a positive impact on your real estate transactions. It's wonderful to know that you value...
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Step by step guidance with excellent communication!
Reply from Amy Jones
May 30th, 2026 06:31 PM
Thank you for your feedback, Amber. I'm glad that you appreciated the step-by-step guidance and communication throughout the process. If there's anything more I can assist you with, please let me know.
Justin is worldclass
Reply from Justin Buehring
June 2nd, 2026 03:31 PM
Thank you for your kind words, John. I'm pleased to hear that you had such a positive experience. If there's anything else I can assist you with, please let me know.
Chris was both personable and highly professional. He was a great guide, already ready and available for questions. He and his team made sure we knew what was needed next to keep the process running and running smoothly. We appreciate all that...
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Reply from Chris Fratta
May 30th, 2026 05:29 PM
Mary and Matt, thank you for your confidence and business. Please do not hesitate to contact me with any questions or referrals. Enjoy your new home!
2281–2290 of 80828
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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