Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
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24 hours
Sat
24 hours
Sun
24 hours(Open now)
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Reviews from Web
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Excellent team fast, friendly, extremely knowledgeable . Highly recommend them for any of your mortgage needs!!
Reply from Daniel McCoy
June 2nd, 2026 08:01 PM
Thank you for your kind words, Jill. I'm pleased to know you found my team fast, friendly, and knowledgeable. Your recommendation means a lot to me!
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Philip was on his game, kept us informed all the way, helped make things happen - stayed in constant contact with us - we were able to close within 31 days. i would highly recommend him to my family and friends.
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Reply from Philip Price
June 1st, 2026 10:47 PM
Cynthia, I appreciate your kind words and I'm pleased to hear that you felt well-informed throughout the process. Keeping in constant contact and helping you close within 31 days is something I strive for. Thank you for recommending me to your...
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All around great experience. Walked me through every step of the process and was always available if I had any questions .
Reply from Rob Rothrock
June 2nd, 2026 06:19 PM
John, I'm pleased to hear that you had a great experience and felt supported throughout the process. It's good to know that I could be available whenever you had questions. Thank you for taking the time to share your feedback!
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Very friendly, professional , and knowledgeable!
Reply from Derek Shaw
June 1st, 2026 08:31 PM
Codi, thank you for your kind words. I'm glad to hear you found my service friendly, professional, and knowledgeable!
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Chad communicated efficiently, was flexible and quick to move as my needs changed.
Reply from Chad Noble
June 1st, 2026 07:16 PM
Joshua, I'm pleased to hear that my communication and flexibility met your needs. Thank you for sharing your positive experience with me.
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Jennifer Langhover
Jennifer was clear and quick to answer questions. This transaction went as smoothe as possible.
Reply from Jennifer Langhover
June 1st, 2026 06:55 PM
Hunter, I'm glad to hear that the transaction went smoothly and that I could provide clear and prompt answers to your questions. If you have any more questions or need assistance in the future, feel free to reach out.
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Ashley McKenzie-Sharpe
Yes. I like Ashley and Cara however did not like being tossed around between 3-4 different people Cara, Christie, Jennifer and Ashley. This wasn't a pleasant experience and I would not recommend.
Reply from Ashley McKenzie-Sharpe
June 1st, 2026 06:36 PM
Melina, I appreciate your feedback and am sorry to hear about your experience. It’s important to me that our process feels seamless, and I regret that it wasn't the case for you. Please reach out to me directly if you’d like to discuss this...
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Matt Morrow was great. made the process very easy and always made himself available to assist or answer questions. easiest mortgage experience I've ever had. I would highly recommend him to anyone!
Reply from Matt Morrow
June 1st, 2026 01:26 PM
Thank you, Andrew, for your kind words. I'm glad to hear that you found the mortgage process easy and that I could assist you effectively. Your recommendation means a lot to me, and I'm always here to help with any future needs.
As a first time home buyer Matthew made me feel important and was very patient with all of my questions. He was very efficient and always answered the phone or returned my calls same day. The whole process went very smooth and I couldn't be...
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Reply from Matthew Holland
May 29th, 2026 04:56 PM
I'm grateful for your feedback, Timothy. Knowing that you felt important and supported throughout the process means so much! Thank you for sharing your experience. Wishing you all the best!
Alex was always available for a call (nights and weekends) to get problems knocked out quickly, that is a great quality in a loan officer. Thanks for all your help!!
Reply from Alex Carriker
June 1st, 2026 03:02 PM
I'm thankful for your kind words, Linda. Being available to address issues promptly is something I strive for, and I'm glad I could assist you whenever needed. Thank you for acknowledging my efforts!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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