Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Fri
24 hours
Sat
24 hours(Open now)
Sun
24 hours
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Kelsey and her team were very communicative and helpful!
Reply from Kelsey Acosta
July 6th, 2026 08:28 PM
Katherine, I appreciate your kind words about the communication and helpfulness you experienced. It's my goal to ensure a smooth process for you, and I'm glad that you felt supported by my team and me. If you ever need further assistance, please...
read more
The process was seamless and Sherri was very Professional, responsive, and available anytime we had any questions.
Reply from Sherri Crayne
July 6th, 2026 02:39 PM
Thank you Mario - It was a pleasure!
for
It's always a pleasure working with Marc. His communicationn is excellent, he stays on top of every detail, and he ensures and smooth closing. Marc always goes the extra mile for my clients. I look forward to working together again!
Reply from Marc Starr
July 2nd, 2026 01:47 PM
Thank you so much Miclyn! Working with you is always an absolute joy, both for me and our happy clients who love having you take excellent care of their home-buying process!!
Lauren and her team was very informationa. They made the process easy for me to follow . I would highly recommend using them again.
Reply from Lauren Stamper | The Tish Ashley Te...
July 6th, 2026 02:08 PM
Jacques, I appreciate your feedback and am glad to know that you found the information helpful and the process easy to follow. Thank you for recommending us, and I look forward to the opportunity to assist you again in the future!
Erin Merryman and her team communicstion was the best
Reply from Erin Merryman
July 2nd, 2026 03:18 PM
Suzanne, I appreciate your positive feedback about the communication from my team and me. Thank you for sharing your experience with us!
for
Ashley McKenzie-Sharpe
Communication and staying updated of progress
Reply from Ashley McKenzie-Sharpe
July 6th, 2026 08:42 PM
Mark, I'm glad you found the communication and updates helpful. Keeping clients informed throughout the process is a priority for me. Thank you for your feedback!
for
Gene is extremely knowledgeable, helpful, and proactive. He and his team were amazing. They guided me through the process and made sure every detail was taken care of and correct, patiently answering questions and following up when additional...
read more
Reply from Gene Frazier
July 6th, 2026 01:45 PM
Anthony, I appreciate your kind words about my knowledge and proactive approach. I'm glad to hear that you felt well-guided through the process and that every detail was addressed with care. If you have any further questions or need more assistance,...
read more
Jennifer was such a pleasure to work with to arrange our mortgage. Very thorough, explained everything, kept us up to date. We had no issues and a smooth closing. Thank you Jennifer!
Reply from Jennifer Coppola
July 6th, 2026 08:01 PM
I'm glad to hear that you had a smooth closing and felt well-informed throughout the process, Christine. It was a pleasure working with you to arrange your mortgage. Thank you for your kind words!
for
just glad that is over with. financial part of this build was the extreme worst part of the whole process.
Reply from Daniel McCoy
July 6th, 2026 08:14 PM
I'm sorry to hear that the financial aspect of your build was challenging, Ritchie. Please reach out to me directly so we can discuss your concerns and see how I might be able to assist.
Rich consisitently kept everyone in the transaction up to date and his communication throughout the process was phenomenal and we closed in under 30 days! Excellent all around!
Reply from Richard Cercone
July 5th, 2026 11:36 AM
Timothy, I'm happy to hear that my communication and timely updates were helpful throughout the process. It's great to know that we were able to close in under 30 days. Thank you for sharing your experience with me!
1671–1680 of 80817
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
