First State Bank of St. Charles, Saint Charles, MO
Saint Charles, MO
We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up.
Since 1867, we have se... Show More
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Todd and the First State Bank Mortgage (FSBM) team were professional and what you would hope for in a mortgage lender. They were punctual, listened and answered my questions, and made the process seamless. Todd locked a great home rate and...
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Reply from Owner
March 2nd, 2026 12:00 AM
Thank you, Joel! We appreciate your thoughtful review and are so glad Todd and the First State Bank Mortgage team provided a seamless, professional experience. Congratulations on your new home, and thank you for the recommendation!
Matt and Betsy were the best to work with when my husband and I were looking to purchase our first home! Great communication and they are helpful in guiding us through the process. Highly recommend working with Matt and Betsy. They made our...
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Reply from Matt & Betsy Maassen
February 9th, 2026 09:20 PM
Your positive review made my day! I’m thrilled that you had a great experience with us. It means a lot to our team to know that our efforts are appreciated. Thank you for the kind words, and we hope to see you again soon.
Would have liked doing more facd to face instead of all the emails.
Reply from Matt & Betsy Maassen
February 9th, 2026 08:13 PM
Thank you for the review, I greatly appreciate it. If you have any questions regarding your loan, please let me know.
Matt was great! Always answered all my questions and is very knowledgeable.
Reply from Matt & Betsy Maassen
February 9th, 2026 07:54 PM
Thank you for taking the time to share your experience. If I can be of further assistance to you, or your family and friends, please let me know.
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Ron is wonderful to work with! Great communication and really supported us through the process!
Reply from Ron Ruzicka
February 9th, 2026 05:15 PM
I’m grateful for your kind words! It's wonderful to know that you had a terrific experience with us. Our team strives to deliver excellence, and your feedback motivates us to continue doing what we love.
Just wonderful people to work with. They made the process super easy and he answered every quesion I asked without hesistation. Another thing I loved about Matt was his quick responses, never kept us in the dark or waiting. Definetly doing...
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Reply from Matt & Betsy Maassen
February 9th, 2026 07:30 PM
Thank you for the wonderful review! Making customers happy is our top priority, and I’m thrilled that we succeeded with you. I hope your enjoy your new home!
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West Clay
Matt Maassen was great! Very knowledgeable and always answered all my questions with no hesitation.
Reply from Owner
March 2nd, 2026 12:00 AM
Thank you, Shannon! We’re so glad to hear Matt provided knowledgeable service and was always there to answer your questions. We appreciate you taking the time to share your experience.
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Kim was fantastic, flexible to a situation that was unique and professional. I could not give her higher marks for her expertise and her knowledge to be able to get me the best rate possible.
Reply from Kim Schultz
February 3rd, 2026 06:46 PM
Tim, it was truly a pleasure getting to work with you again! I appreciate the opportunity SO much! I'm SO glad everything came together and worked out!
Wishing you all the best!
Kim
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Chris was very knowledgeable during every step of the process and was able to answer all our questions. He was always available when needed. He provided market updates for months and let us know when the right time to refinance was. Finally,...
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Reply from Chris Lee
February 4th, 2026 12:14 AM
Thanks for the nice comments Brendan! I really appreciate it and wish you the best in your future endeavors!
She worked towards getting me the loan; very informative, walked me through things I wasn't aware of. Will recommend to anyone.
Reply from Jenny Zillner
February 9th, 2026 03:20 PM
I’m delighted to receive your positive feedback! We strive to provide exceptional service, and your review encourages us to keep up the good work. Thank you!
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About
We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up.
Since 1867, we have served the lending needs of our community with integrity and a dedication to excellence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Qualified Mortgage Pre-Approvals
Our Company
Time Zone
Central Standard Time (CST)
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