ALCOVA Mortgage, Roanoke, VA

Showing You The Way Home

Roanoke, VA

4.95

(32,066)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 462-5268

Roanoke, VA

https://alcova.com/

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4.95

(32,066)

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5 Star

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Fast response and very knowledgeable

Reply from VANESSA WILLIAMS

July 29th, 2024 02:32 PM

Hi Jonny, thanks a ton for your positive review and the full rating! I'm thrilled to hear you were pleased with the quick response and found the information useful. It's always my goal to provide swift and knowledgeable service. Looking forward...

Casey helped and guide through out this experience. Helping to understand and create an environment of understanding and calm. Great representation of your company and the values of assistance!

Reply from CASEY FORDHAM

July 29th, 2024 12:30 PM

I'm so glad to hear that you had a positive experience, Justin! It was truly a pleasure guiding you throughout the process. I aim to create an understanding and calm environment for all my clients and it's great to know it made a difference...

Russell did an amazing job walking my wife and I through the entire loan process. He was courteous, timely in response and gave us his undivided attention when speaking with him.

Reply from RUSSELL SMITH

July 29th, 2024 04:29 AM

Thank you so much for the wonderful review, Taylor. I am delighted to hear that you and your wife had a positive experience throughout the loan process. I strive to provide timely and attentive service to all my clients and your positive feedback...

Best mortgage lender experience I’ve ever had. Robert was on top of everything and communicated every step of the way.

Reply from Robert Bates

January 17th, 2025 07:53 PM

I'm thrilled to hear that you had a great experience with me at ALCOVA Mortgage, Crystal. Communication is a priority for me, and I aim to keep my clients informed at every step of the process. So glad that my efforts made your mortgage experience...

I went into home buying very blind and didnt think it would even happen. Alcova helped me all the way through and answered all of my questions ( and there was a lot). I highly recommend Alcova if your looking to move to the area!

Finding a home

I recently used Alcova for financing a new home and I cannot say enough positive things about the ordeal. Robert Bates and Evelena communicated well, provided work class customer service and provided fantastic information each step of the way....

Reply from Owner

April 15th, 2026 05:41 AM

I'm thrilled to hear about your seamless experience with ALCOVA Mortgage. It was a pleasure working alongside Robert to assist you in your home financing journey. Thank you for your kind words and recommendation. If you have any future needs,...

Scott was an absolute pleasure to work with. This was our first home buying experience and he made it so easy! He answered every question we had as well as gave the proper advise on how we should go about things. I will recommend Scott to anyone...

Reply from SCOTT CONE

July 25th, 2024 01:10 PM

Thank you Tanner. The pleasure was mine. You and Taylor did a great job in supplying me with everything that I needed to make this a smooth and enjoyable process. Congrats on your new home and the great things to come.

Anthony was very knowledgeable. It was a learning experience for me and he was able to walk me through the process.

Reply from ANTHONY DAVIS

July 28th, 2024 10:57 AM

I'm thrilled to hear that you found our interactions informative, Latonya! Making sure clients understand each step of the mortgage process is a top priority for me. I’m glad that you had a positive experience at ALCOVA Mortgage. Your 5-star...

Good communication

Reply from JOSIAH PHILLIPS

July 27th, 2024 09:58 PM

I'm thrilled to hear that you found our communication to be effective, Benjamin. I strive to provide top-notch service for all my clients and your feedback is a testament to that. It was great working with you on your mortgage needs with ALCOVA...

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

USDA Loans

Non-QM

DSCR Loans

Cash-Out Refinances

Bank Statement Loans

Our Company

Year Started

2003

Time Zone

Eastern Standard Time (EST)

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