ALCOVA Mortgage, Roanoke, VA

Showing You The Way Home

Roanoke, VA

4.95

(31,967)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 462-5268

Roanoke, VA

https://alcova.com/

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4.95

(31,967)

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As first time home-buyers, Jason was extremely communicative and helpful leading us through the process and answering all our questions. We had no problem reaching him anytime we needed anything, and he was always available by whatever means...

Reply from Jason Helmintoller

August 22nd, 2025 01:57 PM

Wesley, thank you so much for your review. I'm really pleased to hear that I could support you through the home-buying process with clear communication and availability. Being there for my clients and making myself accessible at any time is...

No matter what time it was she was willing to help us with concerns or questions! Amazing service!

Reply from Jody Emerick

August 19th, 2025 01:50 PM

I'm delighted to hear that my availability and service made a difference for you, MaKayla. Providing support whenever needed is an integral part of what I aim to do. If any new questions arise or you need further assistance, don't hesitate...

We had to pivot to another property with a 2.5 week close amd Scott and his team said "we can do it", and they delivered without any problem.

Reply from Scott Baldwin

August 22nd, 2025 12:48 PM

I'm glad to hear that we could meet your needs and successfully pivot to another property with a tight timeline. It was a pleasure working with you and ensuring the process went smoothly. Your trust is greatly appreciated, and I'm thrilled...

Alcova Mortgage, specifically Jae Goess, was amazing to work with on the recent purchase of our home. I had told Jae that I would have lots of questions and she said anything I had to ask she would answer. She went above and beyond to make...

Reply from Owner

March 24th, 2026 04:35 PM

I'm grateful for your kind words, Tammy. It was important to me that you felt comfortable throughout the process, and I'm glad I could assist with your questions. Your intention to recommend ALCOVA Mortgage means a lot. If there's ever anything...

Zach went over and beyond to help secure financing for our new home. Our situation became unique in the middle of the process and Zach adapted and kept everything flowing right to the end of our closing. We couldn't have found a better friend...

Reply from Zach Melder

August 22nd, 2025 12:25 PM

I'm really pleased to hear that I could support you through the unique challenges of securing financing for your new home. Navigating unexpected situations can be challenging, and I'm glad I was able to ensure everything continued smoothly....

Josh was truly one of the best individuals for this occasion. Not only did he do an outstanding job helping make everything flawless, he was caring and considerate of our respective schedules.

Reply from Joshua Morgart

August 22nd, 2025 12:21 PM

Christopher, I really appreciate your generous feedback. It's wonderful to know that you felt everything went smoothly and that my attention to your schedules made a difference. Being caring and considerate are important values to me, so it...

Brittany was great to work with and kept us updated the entire time. Very friendly and made us feel important!

Reply from Brittany Freeman

August 22nd, 2025 12:15 PM

I'm really pleased to hear that you felt well-informed and valued throughout the process, Rebecca. It was wonderful working with you, and I'm glad my updates and friendly approach made a positive impact during your experience with ALCOVA Mortgage....

Great service answered all my questions. Quick and easy.

Reply from Jason Inglish

August 19th, 2025 03:00 AM

Fredrick, thank you for your review. I'm pleased to hear that I could provide the great service and clear answers you needed. Making the process quick and easy is one of my main goals, so it's rewarding to know that was your experience. If...

more open communication, particularly in relation to parts of the deal that were unusual. Land had 2 homes on separate plats joined together, each had different tax rates, received an escrow charge for solid waste fees and insurance requirements....

Reply from Curt McGuire

August 18th, 2025 10:24 PM

John, thank you for your feedback. I understand how navigating unique situations, like dealing with separate plats and different tax rates, can be challenging. I'm here to help clarify and support any concerns you have about escrow charges...

was communicative and gave us the best possible rate and payment for our budget. He answered all of our annoying questions along the way and was always available.

Reply from Curt McGuire

August 18th, 2025 10:24 PM

I'm really glad to hear that you felt supported and well-informed throughout the process, Sarah. It's important to me that you received a rate and payment that fit your budget, and I’m pleased to know my communication helped make this possible....

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

USDA Loans

Non-QM

DSCR Loans

Cash-Out Refinances

Bank Statement Loans

Our Company

Year Started

2003

Time Zone

Eastern Standard Time (EST)

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