Brittany Freeman
Loan Officer
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting...... Show More
Location & Business Hours
Friday
9:00 AM to 5:00 PM
Saturday
closed
Sunday
closed
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Reviews from Web
Very responsive and knowledgeable!
Reply from Brittany Freeman
February 16th, 2026 05:04 PM
I appreciate your kind words, Tyler. It's important to me to be responsive and provide the information you need throughout the process. I'm glad my approach met your expectations at ALCOVA Mortgage. Thank you for sharing your feedback.
Fast and easy communication!
Reply from Brittany Freeman
February 2nd, 2026 03:54 PM
Anna, I'm glad to hear that the communication felt fast and easy for you. Ensuring a smooth process is always my goal. Thank you for sharing your experience with ALCOVA Mortgage.
Brittany was amazing . She was ALWAYS available. Quick to answer questions and respond. While the process itself is tedious she did all she could to help every step of the way.
Reply from Brittany Freeman
January 26th, 2026 05:29 PM
I'm grateful to hear about your positive experience, Alisa. Being available and responsive throughout the mortgage process is something I strive for, so I'm pleased it made a difference for you. I'm glad I could support you each step of the...
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Brittany was amazing and communicated with me with any questions I had.
Reply from Brittany Freeman
January 5th, 2026 07:30 PM
I'm pleased to hear that you found my communication helpful, Victoria. Answering questions and making sure you feel informed is important to me throughout the loan process. I appreciate your kind words and am glad to have been a part of your...
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Very good communication and helpful theough through the entire process.
Brittany was kind , knowledgeable and responsive throughout our loan process. Alcova provided transparency, competitive rates/fees, customer service, and the right loan options we were looking for.
Reply from Brittany Freeman
November 11th, 2025 04:14 PM
It's great to know that my approach resonated with you, Jennie. Being kind, knowledgeable, and responsive is essential to me as I guide clients through the loan process. I'm glad that ALCOVA Mortgage's transparency and competitive offerings...
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She took care of everything!
Reply from Brittany Freeman
October 22nd, 2025 08:32 PM
I'm glad to hear that you felt well taken care of, Patricia. Managing the details so that you don't have to worry is an important part of my role. I appreciate your feedback and hope your experience with ALCOVA Mortgage was a smooth one.
Communication
Reply from Brittany Freeman
August 28th, 2025 05:04 PM
I'm glad to know that communication was a key part of your experience, Charles. Ensuring that information is clear and consistent is something I strive for with every client. Thank you for choosing to work with me at ALCOVA Mortgage!
Brittany was great to work with and kept us updated the entire time.
Very friendly and made us feel important!
Reply from Brittany Freeman
August 22nd, 2025 12:15 PM
I'm really pleased to hear that you felt well-informed and valued throughout the process, Rebecca. It was wonderful working with you, and I'm glad my updates and friendly approach made a positive impact during your experience with ALCOVA Mortgage....
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Brittany was always very responsive when I had a question and spot on with her advice.
Reply from Brittany Freeman
August 7th, 2025 01:06 PM
I'm pleased to know that you appreciated my responsiveness and found my advice helpful. It was a privilege to guide you through your mortgage process at ALCOVA Mortgage. Thank you for your trust and the positive feedback!
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About
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business.
ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger.
Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
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Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID#2225301
Disclaimer
ALCOVA Mortgage, LLC | Company NMLS ID# 40508 | (www.nmlsconsumeraccess.org)
308 Market Street, SE | Roanoke, VA 24011